Customer Service Sales

Location:

Posted:

June 25, 2013

Shaquaila Col ón

*** ****** *** ***. ** u Brooklyn, NY 11206 u 347-***-**** u **************@*****.***

Profile

Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems. Vibrant, highly

motivated, self-starter customer service professional with over 3 years of work experience, experienced in

retail store settings. Excel in listening to customer needs, articulating product benefits and creating

solutions that provide value to the customer. Build and maintain enduring customer relationships to boost

sales and generate repeat business.

Professional Experience

Administrative Assistant, NY Business Technology, New York, NY

01/08 - 05/11

Ability to work in a fast-paced atmosphere

Developed excellent customer rapport and customer service

Diplomatically resolved customers complaints on as-needed basis

Accurately calculated and made daily deposits of up to $20,000

Ability to follow instructions well and make decisions with little or no supervision

Cashier/Sales Associate, GAP Inc. Old Navy Division, Brooklyn, NY

05/06 - 09/06

Organized clothes racks by moving clothing from fitting room to sales floor

Lifted boxes of inventory weighing up to 25 lbs.

Accurately managed cash and credit transactions by handling the register

Limited Brands Bath & Body Works Division, Gwinnett Mall, GA

03/05 – 07/05

Responsible for standing at front door greeting and assisting all customers.

Lifted and stocked inventory weighing up to 50 lbs.

Accurately managed cash and credit transactions by handling the register

Medical Records, SUNY Downstate Hospital, Brooklyn, NY, (SYEP)

06/04 - 09/04

Office Aide, Linden Plaza housing, Brooklyn, NY, (SYEP)

06/03 - 09/03

Education

Gwinnett Technical College

07/2005

General Education Diploma