Customer Service Design

jeffhosang.com

objective

A position utilizing my maturity, experience and skills to add value to your organization and to

contribute in the most effective manner by being a key and effective team player.

profile

A motivated, creative professional accustomed to overseeing projects from start to finish on a wide variety of

accounts both corporate and entrepreneurial.

skills summAry

Art Direction/ Design/ Illustration/ Production/ Adobe Creative Suite 6/ Excel/ Word/ Powerpoint/ Acrobat.

work experience

I thrive on working with various departments in order to achieve results and a desired common goal.

independent contractor, creative services/ Hospitality/ customer service, september, 2011 to present.

Design/production coordinator, fast signs, miami, january to june 2010

- Responsible for production flow between three privately owned signage stores.

- Cultivated new and established client relationships.

- CSR responsibilities included cost estimation and recommendations to help facilitate customer’s requests.

- Partnered closely with designers and production teams to help maintain smooth workflow.

- Familiar with wide format printer, plotter, router and laminator functions

- Installation of RTA and dimensional lettering and other site specific applications.

Art Director, macy’s florida corporate/ burdines the florida store, miami, 1995 to 2009

- Art Direction, design and coordination of graphics, photography and retouching.

- Defined and implemented brand-right principles and strategies for this national retailer.

- Direct Mail, ROP, Magazine, Billboards, Collateral and Web banners.

- Men’s/ Kids/ Bridal/ Decorative Home and Electronics divisions.

Art Director/ Graphic Designer/ Traffic coordination/ Production assistant,

NZS Photographic/ Warwick Advertising/Alley Marketing/ Independent Contractor,

New York / Miami, 1977 to 1995

- Collateral Advertising, Magazine Publication, Illustration.

- Seagrams, Lever Bros., Tumi Luggage, Segura Viudas to name a few.

eDucAtion

New York City Community College; AAS Degree; Advertising Design.

Cooper Union School of Art, New York; Fine Arts, Life drawing, Painting.

School of Visual Arts, New York; Personality & Design with Milton Glaser.

AwArDs/interests

Macy’s Impact awards for Advertising effectiveness; Baby sale ad campaign.

The Guild Furniture design Award, Art Gallery exhibitions, Illustration, Ceramics, Glass, Painting, Sculpture.

14916 SW 142 ST. MIA MI, FL 33196 786-***-**** *************@*****.***

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