Customer Service Sales
Resume:
M otun rayo Y. Orekoya
*** ***** ***** **, *********, Texas. 76002
*********.*******@*****.***
PROF I LE
• Extensive coursework and laboratory use of PCR and DNA fingerprinting
• Rigorous course studies in Cell and molecular biology, genetics, microbiology and
i mmunology
• Volunteer at Denton Regional Hospital in the emergency room and human resources
department
• Detail Oriented, hardworking individual seeking a position to impress my employer
by enhancing the company
EDUCAT ION: Texas Woman’s University – Denton, Texas May,
2013
Bachelors of Science in Biology
Double minor in Health Studies and Chemistry
• Aseptic technique Plating
• Wet chemistry Chromatography
• Gram staining Extraction
• pH Tit rations
• Gel electrophoresis Spectrophotometry
EMPLOYMENT
Communities in Schools North Texas, Denton September
2012-May 2013
Academic Enrichment Specialist I I
Responsibili ties:
• Assisted children K-5th g rade on homework assignments
• Created lesson plans and planned programs for academic enrichment
• Exercised patience and t ime management while paying attention to details to
ensure every program carried out in excellence
Stockton Telecom, Grand prairie March 2012-April 2013
Dispatcher
Responsibili ties:
• Indulged in extensive team work and multi tasking to ensure every Dish
Network Job was completed in a t imely manner
• Managed technicians and distributed routes resulting in every call being
t aken care of and all technicians being satisfied
• Demonstrated good customer service by giving respect and patience to every
customer and contractor
H &R Block, Denton December 2011-February
2012
Client Service Professional (seasonal)
Responsibili ties:
• Provided a welcoming experience by greeting and welcoming every customer
• Knowledgeable of services provided and answering all phone calls and
scheduling appointments
• Accepting all payments and ensuring all profits for the day are balanced
Novo One, Fort worth February 2011-
August 2011
Customer Service Representative
Responsibili ties:
• Dispatcher for Allstate Roadside services
• Took inbound and outbound calls in a high volume call center
• Demonstrated team work by being punctual, alert and effective every day
scheduled.
First Convenience Bank, Arlington May 2010-January 2011
Personal Banker
Responsibili ties:
• Processed withdrawals and deposits
• Always kept a professional and respectful attitude when bank customers were
u pset
• Always met sales goal by persuading customers to open a bank account
The Shoe Department, Wichita Falls April 2009-April 2010
Sales Associate
Responsibili ties:
• Assisted all customers with the purchase of a new pair of shoes
• Maintained a clean and presentable environment for shoppers at all time
• Assisted key holder with register duties to ensure lines are moving smoothly
Sears, Arlington June 2008-December
2008
Cashier
Responsibili ties:
• Processed cash register t ransactions
• Worked fast and accurate to ensure customers were checked out in a t imely
m anner
• Made sales goals by persuading customers to sign up for a store credit card
SKILLS
Advanced in M icrosoft Word, Excel, PowerPoint, and Outlook ( 68WPM )
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