Sales Customer Service

Shomari Ewing

**** * ****** **•Chicago, IL *****

*******.*****@*****.***•773-***-****

Professional Summary:

Experienced sales professional and MBA graduate seeking to use critical thinking skills to develop and execute sales

strategy that achieves results. My experience with day-to-day sales operations combined with general business

acumen learned in graduate school puts me in a unique position to help develop an overall sales plans and the ability to

actually perform those plans to achieve target.

CORE STRENGTHS

•Prospecting/New Client Development •B2B Sales Presentations •Price Negotiations

•Salesforce.com/CRM data entry •Microsoft Office •Cold-Calling

•Creative/Critical Thinking •RFP/RFI Proposals •Reaching Key

Decision Makers

Education

March 2013

DePaul University, Kellstadt Graduate School of Business-

Masters of Business Administration, Sales Leadership

December 2005

University of Illinois at Urbana-Champaign- B.A, Sociology

Experience

Getty Images- Thinkstock Account Executive Sept 2012- Present

Tasked with prospecting current customers that purchase images a-la-carte on other sites and use consultative sales

approach on key influencers and decision makers to up-sale them on our subscription service in an effort to increase

overall spend.

• Number 2 rep in revenue generated YTD out of 18

• Developed numerous email templates used throughout the team

AT&T Advertising Solutions- Account Executive July 2011- September

2012

Responsible for working directly with marketing and advertising agencies to grow revenue from a set of assigned

accounts. Provided outstanding customer service to current accounts to ensure future account growth. Prospected and

closed C-level executives on complex media-bundles. Also prospected and cold-called business owners to develop

print and interactive advertising programs.

• Grew my interactive account base by 130% within first six months

• Consistently ranked in the top 5 out of 22 sales reps

• Previous knowledge of salesforce.com allowed me to make multiple suggestions that were implemented and

improved sales efficiency

• Mentioned as a success story in company-wide newsletter

Surepayroll-Account Executive March 2008-Feb 2011

Responsible for contacting and quickly establishing rapport with small business owners who make inquiries regarding

our online payroll solution. Duties include qualifying, assessing the prospect's needs and wants, presenting our

solution and securing the client's enrollment. Required high coordination between several departments to ensure

proper implementation into our online system.

Key accomplishments:

• Generated the most revenue between the six other reps in my training class.

• Consistently in the top twenty percent among sales reps

• Received two raises to base pay in two years based on sales performance

• Commended by senior management for volunteering to temporarily help customer care (while simultaneously

still handling sales responsibilities) and ensure client retention when system issues caused a spike into call

center

• Chosen by senior management to attend trade shows on behalf of the company

Contact this candidate