Quality Assurance Project Manager

OLENA OKRUSHKO

** ****** **** ** **************@*****.***

Vaughan, ON L4H 0H2 cell 416-***-****

OBJECTIVE: A QA Lead position that would allow me to apply my leading

experience in software testing to produce high-quality software products on

time, on budget and to specifications

PROFESSIONAL PROFILE

. Over 8 years of testing experience and Quality Assurance working on

multiple complex projects in technology, managed services, and financial

services industry simultaneously with high degree of accuracy.

. Experience in leading, coordinating and tracking all Quality Assurance

test activities in dynamic environment, including coaching and mentoring

junior members of the team.

. Strong experience developing positive and effective relationships working

with multiple teams both internally and externally and cross border.

. Proficient in project development using Systems Development Life Cycle

methodologies (Waterfall, Agile), software testing principles, concepts,

verification and validation methods.

. Proven ability to perform complex projects flow analysis, review

requirements and test plans to assess scope impact, identify gaps,

consistency, risks and choose right testing methodologies.

. Skilled in test strategy and test planning, test case designing and

executing, defect reporting and investigation, metrics analysis and

process improvement initiatives.

. Extensive experience in writing clear, complete, accurate and well-formed

all deliverables.

. Hands-on experience with functional, non-functional, regression, GUI,

system integration (SIT), back-end, usability, dry run, roll back, end-to-

end, and user acceptance testing (UAT).

. Working knowledge of and experience with manual, automated testing

utilizing test automation tools: HP Quality Center, Quick Test

Professional (QTP), Microsoft Test Professional, and TFS.

. Team player with ability to drive the continuous improvement of software

test processes to ensure that products or services meet and exceed

customer expectations.

. Self-starter with a strong work initiative to meet goals and deadlines

while exceeding expectations; ability to manage multiple tasks

simultaneously and to think 'outside the box'.

. Motivated, results and customer oriented professional with excellent

leadership, organizational, planning, prioritization, analytical, problem

solving, decision making, and communication skills.

. Highly flexible, able to quickly adapt to changes and to learn new

systems quickly.

. Proven ability to promote quality, innovation, teamwork, QA best

practices and standards.

TECHNICAL SKILLS

. Operating system: Microsoft Windows 2000 / 7 / XP/ Vista.

. Databases: Oracle, MS SQL, MS Access, MySQL.

. Technologies: Silverlight, .NET framework, SharePoint.

. Application Software languages: C#, C++, VB, Java, JavaScript, VBScript,

SQL, XML.

. Automated testing tools: HP Quality Center, QTP, TestDirector, Jira,

TestTrack Pro, Microsoft Test Professional and Team Foundation Server.

. Microsoft Office: Word, Excel, PowerPoint, Outlook.

WORK EXPERIENCE

QA Project Lead Davis + Henderson 2011/ 07 - current

D+H's web-based search and registry services solutions that are integrated

with customers' core banking systems; CRM Mortgage Discharge Application

. Take leadership role in all Quality Assurance test activities to ensure

the highest level of quality of D+H products; schedule and distribute

assignments between resources.

. Plan, coordinate testing activities of multiple complexity projects,

provide estimates, organize, monitor, prioritize jobs, provide

oversight, reviews and sign off major project test deliverables.

. Work closely with Operations and other system groups to understand

business requirements.

. Review product documentation for accuracy, clarity, consistency,

completeness and compliance working closely with project team members,

provide feedback and verify updates.

. Design, maintain and execute test plans and strategies, test cases and

scenarios as per defined requirements, set up projects in HP Quality

Center; coordinate test data preparation.

. Coordinate QA documentation peer reviews, walkthroughs, provide and

obtain all sign offs.

OLENA OKRUSHKO

416-***-**** **************@*****.***

. Work with BA in ensuring that all required functional and technical

design documentation is included in test requirements and traceable to

requirements documents.

. Work with Release Manager and developers on release planning and

scheduling QA activities, approving build code to be implemented,

ensuring test environments are setup and ready for test execution.

. Lead multiple complex projects, perform test execution, coordinate and

manage the day-to-day testing activities, continuously improve all

testing processes and practices.

. Document, track, analyze and communicate test results, unresolved

problems and defects.

. Perform defect management, work with developers to ensure defects are

resolved, assist in defect investigation; facilitate test defect review

meetings.

. Follow prescribed change control procedures, making ensure all changes

are properly documented, approved and communicated; participate in

projects meetings.

. Provide status updates to QA Manager on project assignments, escalate

significant issues, create status and summary reports including risks,

impacts and testing metrics.

. Coach, lead and mentor other team members to ensure tasks are completed

on time.

. Work with Project Manager to ensure all project testing activities and

deliverables are completed within estimated time and project deadline;

timely escalate all issues and concerns.

. Participate in all phases of Project Life Cycle, including: Intake,

Business Requirements, Functional Requirements, Technical Design, QA

Test Planning and Execution, Production Rollback and Dry Run, and

Warranty Support.

. Continually comply with the Project Management methodology, internal

controls and Quality Assurance framework and standards for all projects

from initiation to closure, and provide recommendations of QA process

improvement.

Environment: Windows XP / 7, MS SQL Server 2005/2008, Oracle 10g, MySQL,

SQL Query Analyzer, Quality Center 11, QTP 9.5, SharePoint.

BA / QA Analyst Solution Q 2010/ 11 - 2011/ 05

Eclipse PPM (Project Portfolio Management) application that allows

organizations to align project portfolios with business strategy, while

balancing risk and reward

. Work with the Product Owner and developers to understand features,

defined and maintained business requirements, user stories, tasks

throughout story-driven Agile development process.

. Participated throughout design and development process, analyzed

features to point out weaknesses or inconsistencies and created

comprehensive test plans to verify functionality.

. Introduced and applied QA testing best practices and standards in the

developing test deliverables for multiple product releases: test plans,

test cases, test scenarios, defect reports.

. Created, modified, and executed test cases utilizing Microsoft Test

Professional; prepared re-usable and random test data; performed post

release testing on production environment.

. Identified bugs through systematic scenario-based testing, helped

developers reproduce errors, and ensured that defects are fixed;

completed tasks according to project schedules.

. Analyzed test results and recommended corrective actions; used Microsoft

Test Professional for defect tracking, facilitating, and monitoring

testing process and bug reporting.

. Provided feedback on testing progress and results; participated in Scrum

meetings.

. Participated in process improvement initiatives; contributed to

continued improvements of QA processes to ensure a high level of

software quality.

Environment: Windows 7, MS SQL Server 2005/2008, SharePoint 2010,

Silverlight, .NET framework, Microsoft Test Professional 2010, VSTS, TFS.

Senior QA Analyst / Team Lead Esprida Corporation 2007/ 05 -

2010/ 08

Esprida Enterprise for Kodak, Esprida LiveControl (SaaS) and Esprida

ScreenGuard (SaaS) remote-management applications to control and manage

intelligent devices: self-service kiosks, embedded equipment, machines and

sensors. Esprida Remote Control Server from scratch.

. Led, guided, coordinated and motivated QA team in all testing

activities.

. Reviewed, analysed, understood requirements and identified gaps, issues

collaborating with Project Management, Business Analysts and development

team.

. Improved quality of remote-management application specifications by

finding defects early in development life cycle; wrote QA feedback,

suggested potential improvements.

OLENA OKRUSHKO

416-***-**** **************@*****.***

. Developed test plans by conducting risk assessment, determining scope,

schedule, test environment, test types, and test activities sequence

working with project team members.

. Applied testing best practices, methodologies, and product knowledge in

designing test cases and test scenarios for the analysis and

qualification of products utilizing HP Quality Center.

. Led the test effort performing GUI, integration, regression,

performance, system, cross-platform, browser compatibility, and

usability testing; ensured deliverables meeting deadlines.

. Planned, coordinated and supported user acceptance testing; analyzed and

investigated customer's defects.

. Provided estimates, prioritized tasks based on project's goals and

risks; identified test environment needs, created test sets for

individual features and releases in QC test lab.

. Assigned and prioritized tasks to team members; monitored their

performance and provided constructive feedback.

. Analyzed testing results, tracked and managed defects, verified fixes

using HP Quality Center defect tracking system.

. Controlled and supported any changes in requirements, software products,

and projects, collaborated with project support group, updated test

documentation.

. Communicated significant issues or developments identified during

quality assurance activities and provide recommendations for process

improvements to management.

. Generated status reports, traceability matrixes, participated in test

status, bug scrub meetings.

. Improved test processes by developing new approaches to solving problems

identified during quality assurance activities.

. Participated in the development of test documentation: Deployment Check

List, QA Check List, QA Test Case Guidelines and QA Defect Guidelines,

and User Guide enhancement.

. Transferred knowledge of applications, processes, tools, documentation

to team members.

. Participated in system design and system walk-through of technical and

operational features, functions and attributes, developed robust

solutions.

Environment: Windows 2000 / 7 / XP/ Vista, J2EE, JavaScript, Oracle 10g,

MySQL, MS SQL Server 2005, SQLyog 4.07, Toad 9.0, CVS, Quality Center 9.2,

QTP 9.2, TestTrack Pro.

QA Analyst Ingenico Canada Ltd. 2007/ 01 - 2007/ 05

Ingenico payment terminal applications

. Reviewed requirements, developed test plans, test cases, scenarios, and

scripts for manual testing.

. Performed functional and certification testing of applications running

at the Ingenico Point of Sale (POS) devices.

. Participated in testing of different applications with various Ingenico

payment terminals, SPED and check readers.

. Verified that all transactions, functions, and parameters were delivered

according to the requirement specifications.

. Executed Ingenico payment terminal applications in retail, restaurant,

and demo modes with all types of payment cards.

. Verified the data entry behaviour, displaying of messages via the

terminal, onscreen or printed.

. Analyzed and measured response time for sending and receiving data

packages in the interactions between terminal and payment hosts,

analyzed hospitality systems over the Internet or via other TCP/IP-

enabled networks.

. Created bug reports, verified fixes and performed follow up work to

resolve issues using Lotus Notes defect tracking system.

. Liaised with development staff and QA analysts to determine possible

resolutions for defects.

Environment: Windows 2000, Lotus Notes, terminals: i5100, i5310, i7780,

check readers: RDM EC6000i Imager, Magtek MiniMICR, Magtek MICR Image,

Ingenico eN - Check 2500.

QA Analyst Xpress Software Inc. 2005/ 07 - 2006/10

Advanced Enterprise application integrated with production and accounting

provides the ultimate control over order processing and production

1. Reviewed product documentation for clarity, consistency, completeness

and compliance.

OLENA OKRUSHKO

416-***-**** **************@*****.***

2. Created test cases and test scenarios, evaluated their accuracy and

coverage, and modified them when necessary.

3. Executed automated and manual application test suites using Quality

Center, QTP.

4. Performed GUI, functional, regression, integration, usability, and

browser compatibility testing using QA standards to ensure system meets

design specifications and quality objectives.

5. Tracked production orders, modified order status, changed ordered items,

planned ship dates, managed price list for manufacturing goods, and

generate invoices.

6. Verified data displayed on the page against stored in database writing

SQL queries.

7. Prioritized defects and kept track through Quality Center defect

tracking database.

8. Read technical logs to investigate and determine bugs and issues;

analyzed test results and provided test progress status reports to

project manager and project team.

9. Worked closely with project managers, developers, QA analysts to develop

tests that ensure accuracy, consistency, and completeness of the

developed software.

10. Continually promoted QA best practices and standards, suggested

potential improvements.

Environment: Windows XP, .Net, Quality Center, QTP, SQL Server, MySQL,

SQLyog.

QA Tester NIX Solutions Ltd. 2003/ 04 - 2005/ 05

CRM (Customer Relationship Management)

1. Developed, maintained, and executed test cases and test scenarios using

TestDirector in accordance with the software requirements to ensure

quality delivery of software.

2. Performed smoke, functional, integration, and system testing to ensure

application functionalities meet expectations.

3. Performed regression testing to ensure that existing system functions

have not been compromised by the delivery of new system functions.

4. Tested application on multiple web browsers and platforms to ensure

integration into systems meets functional requirements, system

compliance, and technical specifications.

5. Identified and reported defects using TestDirector defect tracking

database, verified fixes.

6. Analyzed overall testing results, generated defects reports and test

execution summaries.

7. Completed delegated tasks on schedule, participated in test status

meetings.

8. Worked with development staff to resolve any defects and testability

issues throughout SDLC.

9. Supported a positive work environment that promotes quality, innovation

and teamwork.

Environment: Windows 2000 / XP, Java, JavaScript, TestDirector, MS Access.

EDUCATION

11. Trained in Certified Software Tester (CSTE) 2007

12. Testing of Web based applications Course 2002

13. Software Testing Certificate, Computer Academy, Kharkov, Ukraine

2001

14. Bachelor Degree in Education, Kharkov University, Ukraine 1986

References available upon request[pic][pic][pic][pic]

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