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Customer Service Administrator

Location:
Rahway, NJ, 07065
Posted:
June 23, 2013

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Resume:

JETHROE AURE

*** ******* ******

Jersey City, NJ 07305-1632

Cellular 201-***-****

E-mail: ***********@*****.***

EXPERIENCE:

MORGAN STANLEY SMITH BARNEY

*/*/** - */*/13

Harborside Financial Center

34 Exchange Place, Plaza II

Jersey City, NJ 07311

Mutual Funds Trading Operations Administrator

. Liaison with External Fund companies for NSCC and Subaccounted funds

for trade reject reprocessing

. Handle current day trades manually and directly with the Fund

companies

. Process Incoming and Outgoing wire transactions for T+0 Institutional

Money Market trades

. Process Loss letters, Letters of Intent, Rights of Reinstatement and

Rights of Accumulation

. Utilize systems such as AIS 80, ATA0, AWD, BL66, DST Vision, IBM Host

on Demand32, IDEAS, JAWS, MFTI, MFTN, MFTO, MFTS, MS 360, Rumba

Mainframe and SuRPAS Classic

CITI

12/10 - 5/11

111 Wall Street

New York, NY 10003

Investigator

. Researched Beneficiary information regarding Estate, Individual, IRA,

Joint and Trust accounts

. Active investigation and closure of any client issues that arise

within the operating functions

. Processed Affidavit, Bank Deposit Program, Client/1099 Statements,

Dividends, Fees, Interest, Legal Documentations, LOA/LOI, Record Date,

Stock Loans, Stock Records, Tefra, Trust Agreement, Money and Share

movements

. Utilized systems such as ADP, Citrix, FCI1, FCI2, File Net, NextGen,

NetX360, Salesforce, SBLinx, SBPR, SCBA, SCVA and Workflow

KNIGHT EQUITY MARKETS, L.P.

10/10 - 10/10

545 Washington Boulevard

Jersey City, NJ 07310

Operations Coordinator

. Extracted data from Contracts and entered data into Microsoft Excel

. Processed Mail Merge accounts via Microsoft Excel and Word

. Utilized systems such as Knight and Knight Direct

COMPUTERSHARE

3/08 - 12/09

118 Fernwood Avenue

Edison, NJ 08837

Plan Administrator - Reconciliation

. Reconciled ESPP and SOP Accounts

. Analyzed Issue Capital and Nominee Accounts

. Interacted with various departments Corporate Actions, Dividends,

Research and Client Service

Associates

. Processed TD/SD share amount and price via client accounts

. Downloaded adhoc reports and processed accounting procedures via Excel

spreadsheet

. Utilized systems such as Computershare Scrip and Merrill Lynch

Broadcort

LYNMAR CAPITAL GROUP, INC. 11/06 - 10/07

401 Route 73 North

Marlton, NJ 08053

Trading Operations Administrator

. Performed Client and Performance Reporting Analysis

. Reconciled Equities, Fixed Income and Mortgage Back Securities via

Client and Bank Custodian

. Processed trades for Cash and Money Funds, Certificate of Deposit,

Commercial Paper, Equities, Fixed Income, Mortgage Backed Securities,

Mutual Funds, Options, T-Bills and Unit Trust

. Interacted with Bank Custodians with regards to clients' activities

. Handled Affirmations and processed trades in Oasys for Institutional

clients

. Utilized systems such as Advent, AXYS, Bloomberg, DTC (Omgeo), Moxy,

Oasys and Portfolio Center

REGISTRAR & TRANSFER COMPANY

6/05 - 4/06

10 Commerce Drive

Cranford, NJ 07016

DWAC Operations Associate

. Processed and Reconciled Stock Transfer through DWAC system

. Manually processed DWAC and DRS applications

. Performed operation functions in the Corporate Actions and Stock

Transfer departments

. Utilized systems such as DTC, Stock Record and the Trading system for

Registrar &Transfer Company

ING FINANCIAL NORTHEASTERN CORPORATION

9/02 - 4/04

100 Passaic Avenue

Fairfield, NJ 07004

Operations Coordinator

. Processed trades for Corporate Bonds, Municipals, Mortgage Backed

Securities, Treasuries, Global Securities, Government Agency Issues,

Preferred Stocks and Certificate of Deposit through ADP and Bear

Stearns

. Performed functions for Fixed Income Securities and Derivatives such

as Trade Rejects, DK's, T1 and T3 Settlement Trades and Reconciled

Trades

. Handled Wire Transactions and Check Deposits through Bear Stearns

Accounts

. Processed interest rates for CD accounts

. Interacted with Custodian Banks and various departments to resolve

trading issues

. Utilized systems such as Bloomberg, DTC, Stock Record, Bear Stearns

and FNC Trading systems

PRUDENTIAL FINANCIAL 3/00 - 5/02

One New York Plaza

New York, NY 10004

Operations Associate

. Reconciled Mutual Funds T1 and T3 Settlement Trades

. Processed Trade Corrections, Trade Rejects and Wire Transactions

. Processed cancel and rebills via wire transactions

. Handled wire movements with regards to clients transactions

. Performed customer service with clients in regards to trade

discrepancies

. Utilized systems such as DTC, ETS, Fundserv, Pruserv and Stock Record

MORGAN STANLEY DEAN WITTER 12/96 - 3/00

Harborside Financial Center

34 Exchange Place, Plaza II

Jersey City, NJ 07311

Shareholder Representative

. Performed functions such as Active Asset Accounts, Annuities, Cash

Settlement, Confirm Trade, Interface, Margin, PPM Adjustments and

Systematic Withdrawal Plan

. Processed Checkwriting and Exchange Applications

. Handled Interest Rate Adjustments and Wire Transactions through BONY,

Trades of Payments and Redemptions for Equity and Money Market Funds

. Handled Mutual Fund accounts of TD/SD and DK's

. Open and closed account with regards to Checwriting and Exchange

applications

. Utilized systems such as AWD, DTC, Stock Record, and MSDW Trading

systems

GRUNTAL & COMPANY, INC. 9/94 - 12/95

635 Madison Avenue

New York, NY 10022

Operations Associate

. Processed and Reconciled Stock Transactions

. Utilized Act for Windows, Bloomberg and Standard & Poor

OPPENHEIMER & COMPANY, INC. 6/93 - 8/94

One World Financial Center

New York, NY 10281

Operations Associate

. Processed and Reconciled Stock Transactions

. Utilized Act for Windows, Bloomberg and Standard & Poor

CONSULTING ASSIGNMENTS:

PERSHING LLC

2/08 - 3/08

One Pershing Plaza

Jersey City, NJ 07399

Middle Office Operations

MERRILL LYNCH

9/06 - 9/06

800 Scudders Mill Road

Plainsboro, NJ 08536

Middle Office Operations

THE BANK OF NEW YORK

7/06 - 9/06

385 Rifle Camp Road

West Paterson, NJ 07424

Investor Relations Associate

GOLDMAN SACHS

9/04 - 4/05

One New York Plaza

New York, NY 10004

Securities Lending Associate

UBS FINANCIAL

4/04 - 5/04

1200 Harbor Boulevard

Weehawken, NJ 07086

Compliance Analyst

EDUCATION: NEW JERSEY CITY UNIVERSITY

2039 Kennedy Boulevard

Jersey City, NJ 07305

BACHELOR OF SCIENCE - FINANCE

THE CHUBB INSTITUTE

40 Journal Square

Jersey City, NJ 07306

NETWORK ADMINISTRATOR

SKILLS: Microsoft Excel, Word, Outlook, Windows, Lotus123, Act

for Windows, ADP, Advent, AIS 80,

AXYS, AWD, BL66, Bloomberg, BOB, BONY,

Broadcort, Citrix, DST Vision, DTC, DTCC,

ETS, FCI1, FCI2, File Net, Fundserv, IBM Host

on Demand32, IDEAS, JAWS, Knight, Knight

Direct, MFTI, MFTN, MFTO, MFTS, Moxy, MS 360,

Net Exchange, NextGen, NetX360, Oasys,

Omgeo, Peoplesoft, Portfolio Center, Pruserv,

Quotron, Rumba Mainframe, Salesforce, SBLinx,

SBPR, SCBA, SCVA, SuRPAS, Good Figure Aptitude

and 50+ WPM

REFERENCE: Furnished upon request



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