Customer Service Sales
Resume:
Christine Daly
Staten Island, NY 10314
**************@*****.***
Career Objective
Looking for a position as an office clerk utilizing clerical skills and general
office administration capabilities to maximize the efficiency of workplace.
Summary of Qualifications
*One year experience working as an office clerk?
*Profound knowledge of documenting information and filing records manually and electronically
*Experienced in data entry activities and associated software?
*Highly skilled in performing customer services duties via telephone and in-person?
*Strong willingness to follow verbal and written instructions
*Over five years of extensive experience in the field of sales
*Proven ability to suggest, choose, and help locate products based on guest needs and desires
*Computer – MS Excel, Word and PowerPoint
*Bilingual- English and Spanish
Work History
July/12-Present
Our Place School-Staten Island, NY
Teacher Assistant
* Assist lead teacher in conducting increased learning experience for students in assigned area?
* Carry out supportive and clerical tasks?
*Tutor students independently or in small groups? ?
* Maintain discipline of students in the absence of the teacher?
* Prepare instructional materials and classroom displays
4/10-3/12
H&M- New York, NY
Sales Associate
* Communicate current product features and benefits to customers?
* Engage customers in order to provide to them what they need in terms of product and quality services
* Process transactions in a time efficient manner
* Maintain work area in terms of cleanliness and hygiene?
* Communicate current product features and benefits to customers?
2/09- 3/10
Training Camp- Staten Island, NY
Sales Associate
* Managed shelf stocking and pricing activities?
* Handled inventory and stocks?
* Promote brands when instructed
* Assisted customers with product selection and queries?
* Investigated and resolved customer complaints?
* Set up store displays?
* Operated cash register as and when necessary
9/07-10/08
NYC Council- New York, NY
Office Receptionist
* Perform general office duties such as assisting staff with their specific work when required
* Manage incoming calls
* Perform clerical duties including filing and inventory
* Prepare departmental correspondence and documents
* Processed mail
* Maintain and update database
SPECIAL SKILLS AND KNOWLEDGE
*Ability to work separately and as part of a team
* Experience working with preschool aged students
* Customer Service
* Typing skills - 60wpm
* Good organizational and time management skills
* Exceptional interpersonal and communication skills
Education
Medical Technology, College of Staten Island, NY
Curtis High School, Staten Island, NY 2008
References Available upon Request
Contact this candidate