Customer Service Sales

ANNE LINDOW

**** * **** ** ******* CA *****

702-***-****

**********@*****.***

WORK EXPERIENCE

Capital Medical Center Olympia, WA Oct 2012 - Jan 2013

HR Generalist

. Managed the recruiting and hiring process of employees

. Provided solutions to employee's inquiries of benefits, unions, and

company policies

. Answered phones and updated resume database daily with current and

previous applicants

. Set up interviews and mediation/dispute resolutions

. Confidential record keeping and filing

. Employee development and training

. Strong command of employment laws, compliance issues, benefit plans,

union and non-union environments

Management Recruiters Spokane, WA Sept 2008 - Sept 2010

Healthcare Recruiter/Project Coordinator

. Cold called new clients and warm called existing clients for job leads

. Analyzed/selected/recruited candidates for best match with list of

open positions

. Identified new talent pools, including but not limited to:

professional societies, networks, alumni associations, and competitors

. Maintained full life cycle of client and candidate via strong

communication and follow up skills

. Researched need of client companies and source candidates from target

areas by direct/cold calling and recruiting

. Sourced candidates via phone and internet job source boards (Monster,

Hotjobs, Careerbuilder and internal database)

Tech Group Inc Spokane, WA Sept 2007 - Aug

2008

Staffing Coordinator

. Screened/qualified candidates for hospitals and assisted living

facilities

. Negotiated contracts and interviewed potential candidates

. Scheduled per diem NAC's, LPN's, and RN's at hospitals and assisted

living facilities

. Hired, fired, and handled disciplinary actions and clinical

incident/complaints with written reports

. Searched internal database for qualified candidates and recruited

using outside sources

Ormond Wine Company Ormond Beach, FL May 2007 - Sept 2007

Sales Consultant

. Wine sales within fine dining establishment

. Knowledge of wines, beers, pairing foods with wines, and assisted in

setting up tasting events

. Customer service, sales in the retail environment, inventory,

bartending, and serving guests

Ralph Lauren Palm Beach Gardens, FL Nov 2006 - Mar

2007

Sales Associate

. Commission salesperson for specialty women's apparel and accessories

. Key Holder in charge of opening and closing registers

. Cashier and inventory control

. Merchandise and display set-up

Espresso Elegance Seattle, WA Sept

2005 - Oct 2006

Manager / Event Planner

. Caf Manager in charge of full service caf

. Scheduled catering events for local businesses and clients

. Prepared espresso drinks through catering services and marketed to new

clients

The Grand Latte Spokane, WA July 2002 - Aug 2005

Manager

. Tracked/ ordered inventory and scheduled employees

. Displayed excellent customer service in a high volume environment and

trained new employees according to company policy

. Developed and executed specialty delivery services to increase

merchandise sales

. Prepared and served espresso drinks

EDUCATION

Eastern Washington University Spokane, WA Sept 2001 - June

2005

B.A. Criminal Justice

Spokane County Prosecutor's Office Spokane, WA Sept 2004 - June 2005

Internship

ACTIVITES / AFFILIATIONS

(DECA) International Marketing Spokane, WA Sept 1997 - June

2000

Student

Entrepreneurial competition

. Team leader

. Presentations and debates using PowerPoint

. Marketing and Public Relations

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