Customer Service Human Resource
Resume:
Tironda S. Hooper
Dallas, TX 75231
(C) 469-***-****
******@*****.***
EDUCATION:
ESS College of Business, Dallas, TX
Certificate of Administrative Assisting Associate Degree 2000
Certificate of completed training for ADP, Denver, CO
Completion of training for Team Fin (payroll system), Wayne, Pennsylvania
CAPABILITIES:
Keyboard straight-copy rate, 70 WPM
Master Level Microsoft Office
Enwisen, Accuterm, CRM, LexisNexis, E-Verify, I-9-Express (Talx), AS400
System, Unicru, Kronos, Timesource, HRIS, Oracle, Peoplesoft, ADP/HRB-
Payroll system, ADP- Certified Pro-Business, Trace / Ecart system and Team
Fin (payroll system), EV5, Ceridian, FedEx, Pebble 4 Evolis (badge system)
WORK HISTORY:
LABORATORY CORPORATION OF AMERICA, Dallas, Texas 4/12 to 2/13
Human Resource Specialist
. Processed new hire information into the EV5 system.
. Answer and route all calls to the appropriate party.
. Updated directory changes (for the employees in Texas, Oklahoma,
Arkansas & Louisiana; also the backup keyer for Kansas, Denver &
Las Vegas.
. Conducted heavy data entry, which consisted of, Personal data
change forms, Payroll adjustment forms, Direct deposit forms,
PLB Adjustment Forms, W-4s, I-9s, W-2 Reissue Forms, Change
Memos & Separation Memos.
. Gain required approvals and pay authorization for salary
changes.
. Inputting of Benefits information due to (open enrollment or
life event changes).
. Assisted several employment agencies with employment
verifications of current and past employees as well completing
employment verifications in a timely manner.
. Order supplies, heavy filing, distribute incoming and outgoing
mail, mail checks by way of FedEx, prepare reports, and create
new hire & payroll badges for the employees.
. Other duties as assigned
US REMODELERS, Lewisville, Texas 3/09 to 4/12
Human Resource Administrator
. Performs customer service functions by answering employee
requests and questions.
. Updates HR information such as employee status changes, payroll
changes, new hires, terminations and pay increases in the ADP/
HRB system.
. Maintains employee documentation both paper and electronic by
making files, filing and storing electronic information.
. Submits online investigation requests and assists with new
employee background checks.
. Set up new installer files and vendor (rep) numbers in Accuterm.
. Track employee insurance and license compliance
. Respond to employment verification requests
. Participates in administrative staff meetings and attends other
meetings and seminars
. Other duties as assigned
DOCTOR'S HOSPITAL at White Rock Lake, Dallas, Texas 7/07 to 2/09
Human Resource Assistant
o Processed new hire information into ADP and verified employment
verifications.
o Responsible for recruiting, dispatching, and payroll administration
and processing information into the ADP Software System.
o Assisted with the pre-employment, new hire process and was also
responsible for administering employee new hire orientation and
maintained employee files (I-9 & W-4).
o Conducted training on employee benefits.
o Maintained employee record keeping and HR forms maintenance, and
administered employee termination process.
o Responsible for employee assignments to areas of need.
o Assisted the Director of EVS in various tasks or assignments.
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