Project Manager Management

LIONEL A. MANN PMP MBA CGA

** ********** ***** ***: (416) 412 – 9591

Toronto, Ontario Cell: (416) 721 – 6948

M1X 1T7 Email: *******@******.***

PROFILE

Innovative and accomplished Senior Project Manager with a variety of solid achievement in health care,

financial and information technology organizations. Superior strengths include strong best practice

methodology, the ability to see the big picture and to remain on target through periods of difficulty. A

leader and a mentor with great communication skill and the stamina to energize the team. Knows the

value of great customer service and is always accepting of a challenge. Proficient with the use of

technology and its application in solving process issues and its use in strategy and mapping a project.

Comfortable in a fast paced environment and builds productive relationships at all levels. Learns quickly

and is ready to make an immediate contribution.

SKILLS SUMMARY

Strong project management skills adhering to project management best practices as

recommended by PMI (Project Management Institute)

A strong understanding of Project Management principles (Including Agile) and their application in

activities ranging from the development of and alignment to organization strategy to the

implementation of individual projects.

Strong business background, experienced in aligning project objectives to business strategy

Experience in implementing COTS (Commercial off the shelf) solutions using the Project Life

Cycle (PLC)

Strong Vendor Management skills and experience working with vendor project teams

Experience managing project teams in a matrix environment

Experience with application development projects and the systems development life cycle (SDLC)

Experience in carrying out project audits and rescues

Experience in establishing and managing a PMO (Project management office)

Experience in providing Project Management training and guidance to project managers

Ability to communicate effectively to stakeholders at all levels of the organization

Excellent interpersonal, negotiation and conflict resolution skills

Experience with projects merging or optimizing business processes

Experience managing concurrent and interdependent projects

Ability to produce results and meet defined objects within timelines

Experience with all Microsoft suite of products Office, Project, Share-point and Visio

Specializes in applying technology to resolve process issues

Knowledge of ITIL

Ability to use LEAN methodology to optimize current processes

Ability to appreciate the “big picture” at all times

CAREER SUMMARY

Enbridge Gas Distribution March 2012 – Dec 2012

Senior Project Manager

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Provided project management leadership at Enbridge Gas Distribution to implement a Contract

Center that will process more than 150 high risk contracts annually with an approximate value in excess

of $100M.The Centre will evaluate potential vendors using a standard risk criteria and apply varying

prequalification reviews according to the results.

Developed and managed the full project plans from the development of the charter to project

closure.

o Facilitated the development of corporate risk standards to be used for evaluating

contracts and determining the level of prequalification criteria for the Vendor

o Managed the team in the mapping of workflows, reviewing for efficiencies and where

appropriate adjusting for efficiencies

o Managed the change management process from planning to execution

o Managed the communication process to all stakeholders

o Managed the team completing documentation of the business processes

NORTHBRIDGE FINANCIAL CORPORATION 2010 – 2011

Director of PMO

Provided Project Management expertise for a team of consultants, on the merger of four Insurance

Companies. Northbridge was previously a holding company with annual premium income exceeding

$1Billion annually; this merger was announced in June 2011.

Assisted in the development of Project Management Tools and Templates for the 18 identified

project streams tasked with the job of bringing the businesses together as a single operating unit.

Created and set up the Master and Individual schedules in Microsoft Project.

Developed reports to assist in the management of staffing resources on multi-projects to ensure

coverage for ongoing operations.

Developed reports to assist project managers manage their schedules, tracking performance and

maximizing effectiveness.

Assisted in the development and consolidation of the budgets for each project stream.

Maintained the document repository using Share Point software greatly increasing

communication between the separate operating units.

Assisted in developing project status presentations for the Executive.

YORK CENTRAL HOSPITAL 2005 – 2010

Senior Project Manager

Represented York Central Hospital on the collaboration for the development of a Project Management

Office with Southlake Regional Hospital and managed key ICT enterprise projects. Both York Central

Hospital and Southlake Regional Hospital are Regional Hospitals for their respective areas.

Collaborated with Southlake Regional Hospital to develop and maintain a Project Management

Office in an ICT environment.

Liaised with Southlake Regional Hospital to develop tools and provide training to internal staff

managing projects.

Carried out project audits and rescues where necessary

Led team of Subject Matter Experts and IT staff to complete key organizational projects including

RFID Installations, Case Costing, CCTV Installations, Biomedical Engineering Asset Management

System, Bed Allocation system, Payment processing, LEAN transformation, Wait Times and

Surgery programs.

Facilitated work groups in Current and Future State analysis, and Scope determination.

LIONEL A. MANN Page 3 of 4

Facilitated work groups developing requirements for RFP (Request for Proposal) RFI (Request

for Information) and managed process to selection of vendor

Reviewed and revised policies and procedures where applicable.

Provided guidance and coaching to internal project managers adhering to IT PMO best practices

and applying the Project Life Cycle (PLC) approach from the PMI (Project Management Institute).

Worked with Senior Management to align project portfolio with long term goals.

MASTECH CANADA 1999 – 2005

MBA Consultant

Provided Consultant and Project Management services to clients. Mastech Canada is an agency

providing IT resources to companies.

2003 – 2005 Led a team of subject matter experts to analyze, plan and execute development

changes and update to the student loan processing system using the SDLC (Software

Development Life Cycle). Senior Project Manager Edulinx a division of CIBC

2001 – 2003 Optimized the asset management system and assisted with the consolidation of the

various related subsidiaries (IT, Call center, Equipment sales etc) into a single company. MBA

Consultant Enbridge IT.

1999 – 2001 Provided Business analysis services on a number of projects including a budgeting

and forecasting model, and the online tracking system using VISIO software to map current and

future processes. Business Analyst Purolator.

WELLESLEY HOSPITAL 1991 – 1998

Position Held

Promoted through a number of challenging positions from Financial Analyst to Finance Director. The

Wellesley was a teaching hospital in Toronto affiliated with the University of Toronto.

Led the Finance function at the hospital, reporting directly to the Vice President Corporate Affairs.

Managed a team of business analysts working with all areas developing budgets and business

strategy around management of scarce resources.

Implemented the Ontario MIS Guidelines in all hospital information systems

Financial Analyst working with departmental managers and directors to develop, monitor and

report on their budgets.

EDUCATION

Project Management Professional, PMP, 2005

Master of Business Administration, IT, McMaster University, 2001

Certified General Accountants of Ontario, 1991

PROFESSIONAL DEVELOPMENT

Certificate in Agile Project Management, Cert Ag.PM, 2010

IFRS 1 First time adoption of IFRS (International Financial Reporting Standards)

IAS1 Presentation of Financial Statements (International Accounting Standards)

ITIL V3 Foundation

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ASSOCIATIONS/AFFILIATIONS

Member of the Certified General Accountants of Ontario

Member of the Project Management Association of Canada

Member of the Project Management Institute Southern Ontario Chapter

McMaster University Alumni Association

COMMUNITY OR VOLUNTEER INITIATIVES

Volunteer at the Queens College Alumni Association Toronto Chapter – A non-profit organization

Member- Centennial College Business Administration Program Advisory Committee

COMPUTER SKILLS

Proficient with most common business applications on the Windows platform including MS Office,

Outlook, and several proprietary database applications.

Have worked with Visio, MS Project, SharePoint, and Eclipse Portfolio Management.

INTERESTS

Reading, hiking, fishing and family pursuits.

Contact this candidate