Sales Manager
Resume:
Geoffrey Vickers
Matthews, NC 28104
**********@***.***
Objective
Obtain an Account Management position that will allow me to utilize my Sales, Presentation, Planning,
Marketing, Client Relations and Time Management skills to expand an organization’s market share,
recognition and growth.
Professional Experience
Marketing Manager & Physical Therapist Assistant 3/2012 – Current
Outpatient Physical Therapy and Chiropractic Private Practice - Outpatient clinics
• Build and maintain relationships with physicians, hospitals, insurance carriers and clinical professionals
• Managed process to gain authorized provider status with SC Veterans Administration
• Track and report referrals, evaluations, payor mix, receivables and patient compliance on a weekly basis
• Developed sports rehabilitation training network with local high school athletic directors and trainers
• Administer physical therapy treatments to help patients restore, compensate or adapt to loss of patient
function
National Account Manager – Eastern United States 2/2011 – 1/2012
Insperity – Medical Device Manufacturer
• Facilitated presentations and closed key corporate decision makers and facility administrators
• Established 5 new National Accounts, including largest to date
• Expanded unit sales to existing National Account customers
• Provided clinical education and national account sales training to Regional Account Managers
• Partnered with Clinical Specialist to develop protocols to help achieve positive patient outcomes
• Developed, maintained and tracked extensive National Account registry, streamlining National Account
identification and assignment to Regional Account Managers
Physical Therapist Assistant 5/2008 – 1/2011
Theratage, Supplemental Healthcare, IPI, Core Medical - Contract therapy staffing: HH, SNF & outpatient
• Administered physical therapy treatment plans to help patients restore, compensate or adapt to loss of patient
function
• Developed therapeutic condition-specific home exercise program handouts for home health agency
• Performed documentation utilizing each site’s electronic documentation system
• Conducted chart audits / record review for home health agency
Community Relations Coordinator 11/2005 - 5/2008
Rehabcare Group - National rehab provider; inpatient acute rehab, skilled nursing and long-term care facilities
• Make It Happen Sales Award Winner and corporate Top 20 award
• Boosted revenue by 35% in final year and fueled growth of over 42%+ over final 2 years
• Increased referrals from SNF and Home Health patients >300% over prior 3 years
• Launched monthly community in-services & health fairs with local senior organizations
• Integral in unit’s renovation and improved quality rating
• Conducted marketing and referral generation initiatives for inpatient acute rehab facility
• Managed community relations for host hospital, on-site skilled nursing facility and acute rehab unit
1
• Partnered with Program and Medical Directors to develop and insure internal and external patient population
metrics were achieved
• Reviewed referred patient’s medical record and presented appropriate patients to medical director for
admission
• Called on referral sources including hospitals, emergency rooms, physicians, case managers, therapists, social
workers, skilled nursing facilities, assisted living facilities, home health agencies, and urgent care centers
• Performed insurance pre-certification and authorizations
Account Executive 1/2005 -11/2005
Apria - Home health product & services provider
• Grew territory revenue by 23%
• Conducted sales & marketing of respiratory, enteral and DME products and services
• Developed and executed strategic territory sales plan
• Collaborated with branch manager to improve customer experience and delivery processes
• Called on Hospitals, SNFs, case managers, physicians, therapists and insurance carriers
• Presented sales in-services and represented organization at regional events
• Reported branch productivity and tracked product and service orders by referral source
• Revitalized business with previously dissatisfied customers/referral sources, and expanded business into
formerly “slow” geographical areas
• Created follow-up and “Customer First” systems to improve customer satisfaction and ensure orders accurately
carried out in a timely manner
Owner / Operator 2/2000-1/2005
Freedom Medical - Rehabilitation products supplier
• Continuum of Care/Quality Standards & Service Award Winner 2003 - 2005
• Built business from the ground up to an average of 44% growth in each of its 4 years of ownership
• Won contract with largest healthcare institution in area as preferred provider for all risk management and
workman’s compensation business
• Earned designation as the exclusive electrotherapy provider for the largest pain management center in region
and was provider of choice in service area
• Developed strategic business and sales plans, including development and operation of billing, coding and
documentation acquisition processes
• Managed 8 team members, including delivery, customer service, billing and clinical personnel
• Conducted sales and product training presentations with hospitals, SNF/ALF/CCRCs, physicians, case
managers, therapists and insurance carriers
• Represented organization at industry conventions and clinical symposiums
• Active Membership in the Inland Empire Continuum of Care
• Served as a Community Board Advisor for the San Bernardino County Visiting Nurses Association
• Negotiated pricing and contracts with hospital and facility decision makers, purchasing managers and
institutional customers
Education
Bachelors of Science, Business Management - 3.82 GPA
Associate of Science, Physical Therapist Assistant
Sales Training
Sandler Sales Training – Rehabcare Group
Apria University – Apria Healthcare, Inc.
Quantum Sales Training – Pride Mobility Products
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Medline Sales Training – Medline Industries, Inc.
Smith & Nephew Donjoy Sales Training – DonJoy Ortho / Frontier Medical
Additional Information
Company Trainer & Division Manager for Frontier Medical, Inc., / Managing Smith & Nephew DonJoy,
Danninger, and LMB Deroyal distributorships and Stryker, Breg and Invacare product lines
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