Lauren Dyer
E mail: *************@*****.***
OBJECTIVE
Substantial experience and outstanding skills in customer service
The ability to think quickly and successfully handle customer needs
Excellent interpersonal skills and the ability to work well with others
SUMMARY OF QUALIFICATIONS
Multi phone line system
Bank Deposits
Process payments
Computer skills
Pleasant Phone Voice
WORK HISTORY
Food Service Rep (4/2013 Present)
Applebees, Prattville, AL
Superb people and interpersonal skills
Excellent mulit tasking abilities
Collection and processing of customer payments
Receiving Associate (8/2010 11/2011)
Walmart, Millbrook, AL
Backroom Inventory
Pulled and Binned Merchandise
Assisted Customers
Front Desk/Customer Service (1/2010 8/2010)
D H Distributing, Montgomery, AL
Answered a multi line phone system
Took customer orders over the phone
Handled Cash/Prepared deposits
Customer Service/Call Center Rep (3/2007 1/2010)
ER Solutions/Duke Energy, Montgomery, AL
Answered inbound calls
Addressed customer Service concerns and complaints
Maintained a professional and patient demeanor while responding to customer
inquires
Administrative Assistant/Receptionist (7/1999 12/2004)
McLendon Furniture, Montgomery, AL
Received payments/ Balanced cash drawer
Answered multi line telephone system
Assisted customers and processed loan applications
Member Service Rep(6/1995 12/1997)
Max Federal Credit Union,Montgomery,AL
Computer and ten key calculator
Money counting and drawer balancing
Assisted customers with their transactions