High School Data Entry

Donna Towles

Cell: 817-***-****

**** ******** **.

Weatherford, TX 76086 E-mail:

*****.******@*********.***

SUMMARY

Extensive administrative support experience and the ability to quickly

adapt to new situations. Major strengths include strong organizational

skills and attention to detail. I am comfortable with deadlines and high-

intensity environments.

EXPERIENCE SOCIAL WORK

The Women's Center, Fort Worth, TX 817-***-****

2012-2013

Internship August 2012-May 2013 Crisis Intervention

1723 Hemphill St. Fort Worth, TX

. Advocated for victims of sexual assault or crime and their families

. Wrote case notes

. Went to JPS for sexual assault survivors and their families to provide

a caring and comforting person to talk to.

. On the phone, I provide emotional support and problem-solving

assistance to people in difficult and sometimes crisis situations

SOLARIS HOSPICE

Social Work Service Learning 60 hours (940) 325-

0059 Fall 2010

101 Holly Hill Rd.

Mineral Wells, TX 76067

. Provided respite care for families who are near their end of life.

. Provided hospice care to improve the quality of a patient's last days

by offering comfort and dignity.

. Helped stock supplies

. Answered phones when needed

WORK EXPERIENCE

DynCorp International LLC, Fort Worth, Texas 817-***-**** 2000 - 2008

Administrative Specialist

. Tasks include extensive phone screening to provide answers for

employee's concerning day-to-day operations or routed inquiries to

specific departments.

. Processing of invoices for American Express travel expenses for

correct charge coding.

. Administrative operations and procedures such as preparation of

timesheets, filing systems, record keeping, and other clerical

services.

. Administration of on-line time recording system for new and existing

employees.

. Payroll Issue Coordinator - Research and resolve all payroll issues

for FSD including Payroll, 401K, taxes, and Vacation/Sick. Send

resolutions to each site communicating what action has been taken to

resolve each individual issue.

. FedEx Manual checks, salary advances and travel advances to sites.

. Managed mail tracking and distribution.

. Attended HRIS, computer and business training classes.

. Invoice drug test results and reconciling charges within the Field

Service Operations organization.

. Create, maintain and update monthly report concerning Payroll Issue

Log.

. Heavy Data Entry for payroll

. Process Payroll weekly using Deltek

EDUCATION

Tarleton State University Social Work Program (May 11, 2013 Graduated)

Weatherford College Associates in Arts (December 2009)

Weatherford High School, GED 1985

SKILLS AND ACHIEVEMENTS

. Type 50 words per minute.

. Ten Key by touch.

. Various Office Equipment, Calculators, Copiers, fax, 10 line phone

system

. Ability to work independently with good decision-making skills

. Ability to interact professionally with all levels of employees and

customers.

. PeopleSoft, Deltek, TLS, Microsoft Windows, Outlook, Works, Excel,

Microsoft

VOLUNTEER ACTIVITIES AND CLUBS

. Student Social Work Club (SSWA)

. NASW

. National Leadership Society

. Chair-person for Susan G. Komen (SSWA)

. Team Captain for Relay for Life

. Volunteer hours at Solaris Hospice

. Team Captain for Susan G. Komen when working with DynCorp

International.

. Participated in a macro event called Tarleton United against Sexual

Assault.

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