Customer Service Technician
Resume:
Jerry Langley
P.O. Box ****** Las Vegas, NV ***** ********.*******@*****.*** 702-997-
2285
Personal Statement
I am friendly, loyal and dedicated individual who has ambition to succeed
in any given environment. Although I have extensive experience as a Slot
Technician in the casino hospitality industry, I love to learn, and am
always up to the challenge whatever the situation. I get along with others,
whilst also working efficiently on my own. I am seeking where I can
develop and excel while giving my best to an employer.
Work Experience
Slot Technician
Golden Nugget, Laughlin, NV (2/2012 to 6/2012)
Troubleshoot repair maintain EGM's, chairs, signs, sign controllers,
customer service, monitor repair player tracking system Oasis.
Slot Technician
Planet Hollywood, Las Vegas, NV (Oct-2005 - Sep-2011)
Daily routine, communicate, pre-shift with crew going off floor, walk
through casino checking log books for down machines, help coworkers,
supervisors while doing walk through assist customers if needed. Make list
of parts needed to do repairs, go to shop pull parts. After walk through
and repairs run reports doors, bill validators, variance reports, monitor
player tracking system ACSC, SDS.
Apprentice Electrician
JATC, Las Vegas, NV (Jun-2002 - Oct-2004)
Material handling for industrial electrical installs, equipment operator,
electrical studies assist journeyman electrician through out install.
Slot Technician
Circus Circus, Ls Vegas, NV (Aug-1994 - Sep-2001)
Actually started with this company in Tunica, MS opened as Circus Circus
Casino totally remodeled to Gold Strike then transferred to Circus Circus
Las Vegas, NV. Customer service, troubleshoot repair EGM's on casino
floor, signs, jet sorts, money counters, chairs. Maintain player tracking
system, CDS.
Education
Associate Electronic Engineering Technology
Educational Dynamic Institute, Las Vegas, NV (Mar-1990 - Mar-1992)
GPA: 3.25
Associate in occupational studies:
Electronic Engineering Technology
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