Project Manager Sales

Craig S. Hogan Resume Continuation

CRAIG S. HOGAN

978-***-**** *****.*****@***.*** 14021 Salmon Drive, Frisco, TX 75035

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SENIOR LEVEL EXECUTIVE – PROJECT MANAGEMENT PROFESSIONAL

Director of Consulting Managing Director National Practice Director Project Finance Manager Research Analyst

Top performing professional with innovative and strategic leadership attributes in Fortune 500 caliber and

high growth entrepreneurial environments. 14 years of consulting experience in planning, developing, managing and ensuring

customer satisfaction for international and domestic engagements with P&L responsibilities.

PROFESSIONAL VALUE OFFERED

Executive Leadership and Management Strategic & Growth Planning Business Process Development

Change Management Problem Solving & Analysis Cross Functional Team Management

Business Development P&L Management Recruitment/Retention Finance & Budget Management

Solid Reputation in Maximizing Efficiencies Delivers forward thinking initiatives that efficiently meet diverse business and

operational needs to drive business growth and increase operating performance.

Interpersonal & Corporate Communication Key player in applying efficient and effective communication channels and in delivering

the highest level of customer service to diverse clients. Highly skilled in communicating with people outside the organization,

representing the organization to clients, the public, and other external sources.

Integrity, Persistence, and a Competitive Spirit Commits to learning, willing to seek information, and promotes independent work

habits to produce well defined research, create superior reports, and hone communications to a high professional level.

Tactical Planning, Direction and Development Implements leadership/staff development programs and introduces business

development concepts. Proficient in directing multi level operations, with adept management of organizational diversity.

Fearless Tactician – Unwavering commitment to execution with a “get it done” approach to achieving and exceeding corporate

objectives. Equally capable of driving top line and bottom line improvements.

Performance Improvement Asserts that goals assigned are directly aligned with the targets from the organizational plans of the

company and further refines goals by learning and performing various tasks and job analysis to identify what competencies (knowledge,

skills and abilities) are needed to meet or exceed the larger mission of the organization.

Computer Competent – Proficient with Microsoft Dynamics, SharePoint, FRx, PowerPoint, Project, Visio, and Resource Management

Tools.

EXECUTIVE PROFILE

2012 Present

Director of Account Management D ATA R ESOLUTION

Provide executive leadership for Partner relationships in Central region; along with strategic national partners.

Assist Partners to develop sales strategies related to Cloud Services for Microsoft Dynamics.

Led development and presentation of Cloud Education curriculum for Dynamics User Group meetings, along with Partner Customer

Events.

2011 2012

Director of Consulting T RIBRIDGE

Provide executive leadership for all service delivery in South Central region.

Coordinated and assisted consulting and sales teams to ensure performance, quality and client satisfaction for our customers.

Assist with business development team to qualify, assess and select appropriate solution for new prospects and customers.

Drive local marketing events and lead generation for region.

Enhance and foster team member satisfaction and develop.

Identify, manage and facilitate hiring process specific to staffing demands, client needs and new service opportunities.

Managing Director EPARTNERS, INC. 2009 2011

Provided executive leadership for all service delivery in the Central region.

Managed ongoing client relationships and worked with client CXO resources to continuously identify solutions for organizational needs.

Managed a delivery team of 19 people including consultants, project managers and developers.

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Craig S. Hogan Resume Continuation

Increased team utilization by 25% over last fiscal year.

National responsibility for Microsoft Dynamics AX practice; defined delivery and solution strategy; worked with sales team to drive

business development and opportunities; and standardized implementation methodology and related tools.

Key contributor to increasing Dynamics AX revenue by 250% in FY2011.

Increased customer adds for Dynamics AX by 200% and generated more than 7,500 hours in backlog over the last fiscal year.

Drove positive regional EBITDA after first 9 months.

2007 2009

National Practice Director CROSSROADS PARTNER

Managed Crossroads Partner EC 360 practice for Equipment and Construction solutions for Microsoft Dynamics AX.

Administered all facets of Microsoft Dynamics SL practice including sales, service and support.

Led project manager for all projects; responsible for client satisfaction and project profitability.

Managed the creation and development of standard organizational documents and protocols for project implementation methodology.

Assisted in growth of customer base by 200%.

2003 2007

National Practice Director EPARTNERS, INC.

Responsible for project portfolio and related activities for all Microsoft Dynamics SL related projects; to include creation and

development of estimates, SOW’s, for new or existing projects.

Led scoping effort and identification of business needs and gaps with existing systems.

Successfully staffed, managed and mentored team of 18 resources nationally; comprised of consultants, senior consultants, project

managers, business analysts and developers across 15 offices.

Key contributor in sales process bridging the sales with delivery. Presented product demos and project management and implementation

methodology to clients and prospects.

Oversaw ongoing relationships and assisted CXO Level with identifying organizational needs, system and process enhancements.

Exceeded team revenue targets for last five quarters by 12%. Increased team utilization by 8% and realized rate by 15% over the last

fiscal year. Implemented standard implementation process across all resources.

Implemented and or managed over 50 implementation projects ranging from $50K $500K in value. Prepared project plan, schedule,

scope definition, budgets and monitor the actual progress of the implementation in order to effectively communicate project status to

customer.

PREVIOUS PROFESSIONAL EXPERIENCES

Project Manager INTELLITEC SOLUTIONS 1999 2003

Project Finance Manager B ENTLEY SYSTEMS I NC. 1998 1999

Research Analyst T HE HÄAGEN DAZS COMPANY 1997 1998

Admission Counselor B ETHANY COLLEGE 1995 1997

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Craig S. Hogan Resume Continuation

PROFESSIONAL DEVELOPMENT

Business Process Management Certificate Program (2007) B OSTON UNIVERSITY

Project Management Institute Certificate Program (2004) P ENNSYLVANIA STATE U NIVERSITY

Master of Arts (1999) V ILLANOVA U NIVERSITY

Bachelor of Arts in Accounting (1995) B ETHANY COLLEGE

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