Customer Service Assistant

**** ** *** ** #*** Mobile: 786-***-****

Miami, FL 33183 *********@*****.***

Romy Rosabal, CB

Summary Honest, creative, results oriented and solution-focused Accounting professional with a

record of experience spanning nine years. Areas of strength include:

Accounts Payable Accounts Receivable

Leadership/ Supervisory Skills Organizational Skills

Conflict Management Skills Communication Skills

Time Management Skills Research Abilities

Work Experience 2007-Present Liebherr Nenzing Crane Co. Medley, FL

Accounting Supervisor

• Accounts Payable department overseer, while assisting in full quarter-end IFRS

closings, including ledger account analysis and foreign exchange valuation.

• Supervise that the work of two Accounting Assistants is in compliance with tax

requirements and company guidelines, including G/L coding, matching invoices with

purchase orders in the system and payroll hours processing.

• Supervise one Administrative Assistant in all her duties, including expense report

reviewing and supplier verification research.

• Assist Head of Finance and Administration with audits and special projects like the

capitalization of a newly constructed building and policy writing for the departments.

• Managing & reporting fixed assets for IFRS & USGAAP purposes.

• Reporting of 1099’s; Wire processing; Payroll Kronos Sign-Off.

• Auditing operations under the Internal Control System and implementing proper solutions

in case of structural weaknesses.

• Research suppliers and negotiate better deals for the company.

• Budget tracking and reporting.

• Managing the mobile devices/ wireless accounts for 120 lines.

2006-2007 Micro Products Distributors. Miami, FL

Accounting Assistant

• Assisted VP of Finance.

• Accounts Receivable collector.

• Sourced units and parts for company’s sales orders.

• Paid purchase orders via PayPal.

• Maintained delivery status for all purchases.

• Petitioned and followed-up on Return Merchandise Authorizations.

• Order Processing & Data Entry.

• Assisted with sales calls when necessary.

2005-2006 Binstock, Rubin, Ellzey & Co., P.A. Miami, FL

Accounting Assistant

• Aided in processing financial statements and tax returns.

• Bank reconciliation.

• Reviewed and edited letters to clients and corporations.

• Data entry & mail sorting for partners.

• Handled multi-line phone system.

• Ordered office supplies and maintained inventory.

2004-2005 Badía Spices, Inc. Miami, FL

Accounting Assistant

• Worked for both Accounts Payable and Accounts Receivable departments.

Responsibilities included, but were not limited to:

1. A/R: Entering deposits, wire transfers, credits, and NSF’s. Making collection

calls and sending monthly statements. Opening and following claims.

A/P: Processing and entering payables, wire transfers, and debits;

2.

preparing and mailing checks. Opening and following claims.

• Helped take, maintain, and adjust inventory.

• Scanned all of the company’s invoices and documents.

• Wrote customer service letters in English, Spanish, & Portuguese.

• Handled multi-line phone system.

• Entered and invoiced orders.

• Prepared and sent shipments & correspondence via several courier services.

2003-2004 Hyde Park Neighborhood Club Chicago, IL

Counselor Assistant

Worked in Chicago as a Counselor Assistant supervising kids from kindergarten to seventh

grade after school.

Computer Skills

• Accounting Programs: ACCPAC, MAS 200, Telnet–Baan, & FAS

• Payroll Program: Kronos

• Advanced Microsoft Office 2010: Excel macros, pivots, Word, Outlook

• Electronic Fax: Cabinet NG, Zeta-fax, & Active Fax

Language Skills Trilingual in English, Spanish & Portuguese. Beginner in German.

Education

• Certified Bookkeeper through American Institute of Professional Bookkeepers

• Attended Florida International University and completed over 66 credits (equivalent to a two

year degree) 2004-2005.

• Attended the University of Chicago as a freshman from 2003-2004.

• Graduated number nine from Miami Coral Park Senior High School, with the

Superintendent’s Diploma of Distinction in 2003.

Professional

• Creation and establishment of procedures, forms and manuals for Accounting/

Accomplishments

Administration that improved internal controls and organization for the Departments.

• Asset capitalization of three-story constructed building.

• Fulfilled 2 major sales tax audits for Florida and Texas with 0% error or penalties found.

Honors & Awards

2001-2002

The Miami Herald Silver Knight Recognition: Selected participant in the Social Science

category for leadership, achievement and service.

Special Interests Active volunteer in world-wide preaching work as a Jehovah’s Witness.

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