Customer Service Medical

Location:

Posted:

June 07, 2013

Nina S Strack

Brick, NJ 08724

********@***.***

Employment Experience

GENESIS HEALTHCARE CLAREMONT CARE CENTER,

Point Pleasant, New Jersey 2012- present

Receptionist

Greet visitors and give direction

Answer phones and transfer to appropriate extension

Update rehabilitation log books

Responsible for closing/opening front office

Maintain resident confidentiality

Ocean Medical Center, Brick, New Jersey 2011-2012

Volunteer- Radiation/Oncology Outpatient Infusion

Answering phones * Filing * Updating patient charts

American Express Call Center/Johnson & Johnson,

North Brunswick, New Jersey 1997-2009

Specialized Corporate Travel Consultant - VIP /Medical Education Desk

Registered meeting attendees, oversaw group ground travel, guaranteed arrival and

departure successes without fail

Assured accurate air, hotel, and ground arrangements for VIP, Physician travelers

Planned domestic / international itineraries with favorable rates, and accuracy.

Processed Visa and Passports with needed documentation in a timely manner

Tracked manifest logs and managed attendee list and registrations

SABRE proficient/ Worked with both Word and Excel

Awards and Recognition

Pacesetter

Blue Box value for customer service

Employee of the month

Education

Ocean County College, Toms River, New Jersey

Associate of Applied Science in Business Administration/Paralegal Certificate

Medical Transcription Certificate