Assistant Customer

M ichael Cange

**** ** *** * ****** - City of Sunrise, F L

************@*****.*** - 954-***-**** 754-***-****

Work Experience

Order Builder FORECAST Fort Lauderdale, FL December 2011 to May 2013

Build orders according to assigned load t ickets using appropriate

equipment.Manually lift and move product to restock and repack ensuring date code

accuracy and proper rotation.Adhere to good manufacturing practices and safety

s tandards.Responsible for meeting productivity requirements.Stage completed pallets in

designated area.Pulls correct product from the bulk stock area and packs i t into the

appropriate special packaging.Runs labels to meet customer needs Maintains inventory

locations for all Warehouse i tems. Keeps all areas of Warehouse clean and free of safety

hazards. Completes all Warehouse paperwork.Vitamin inspection,Vitamin coating

Assistant, Packer

N atu re's P roducts I nc (Temp) Sunrise F L, Jan/2013-May/2013

Inspecting Vitamin, making sure no chips no half coating or any broken ones while getting

i t ready for the packer. Vitamin coating assistant, taking the gummies out of the bags

getting them ready to be put in the machine to apply coating on them then placing them

back in the bags so they can be process for packing. Packer, making sure 90-92 gummies

was in each bottles, watching the lines so each bottle had a label, a top and an expiration

date on the bottom of the bottle.

O ffice Administrator American Taxi Company Fort Lauderdale, F L May

2008 - October 2011

Selected to coordinate VIP and repeat customers with highest rated

d rivers.Monitored a 5 line switchboard handling consumer issues and questions.Balanced

and scheduled tickets for driver pickups.Initiated and sent confi rmation emails.Conducted

a ll office support functions including; typing, filing, faxing, general correspondence, and

data entry.Increased revenue via execution of various sales initiatives.Deliver a one-contact

resolution of customer issues.Assists with escalated customer issues and concerns.Utilizes

negotiation and problem solving skills in order to ensure customer retention and

loyalty.Meets/Exceeds all departmental goals and business objectives.Handles basic

customer care skills plus any additional skills that are located in that particular site or as

business needs dictate.

Warehouse Assistant American Express Weston, F L July 2007 to April 2008

Logistics- loading t ruck with confidential files. Monitor a 3 line switchboard handling

department inquires.Kept aware of all changes by reading and understanding

documentation provided through automated knowledge systems, team meetings, center

handouts and/or t rainings.Conducted office support functions including; typing, filing and

faxing.

Education

Broward College

2012

Plantation H igh School

August 2002 to May 2006

Skills

• Excel in a fast paced work environment.Computer Skills: MS Word, Excel, PowerPoint,

Quick Books, Internet.Keyboarding proficiency. Forklif t, Pallet Jack, Cherry Picker, Stand

u p forklift

Additional I nformation

SKIL LS & ATTRIBUTES:

• Strong interpersonal, presentation and communication abilities.

• Motivated to exceed managerial expectation.

• Punctual with excellent t ime-management skills.

• Equally adept in a team environment or during individual assignments.

• Trustworthy requiring minimum supervision.

• Ability to diffuse difficult situations; strong negotiating abilities.

Contact this candidate