Manager Customer Service
Resume:
Daniel K Butts
Blountsville, AL United States 35031
*******@*****.***
OBJECTIVE
Searching for a career in shipping/receiving, production, manufacturing, cable installation,
warehouse position, food service, customer service, retail. $10/hr+ and possibility of insurance
preferred.
WORK EXPERIENCE
Jack's Family Restaurant, Blountsville, AL United States 10/2008 - 12/2010
Breakfast Manager, Assistant Manager
I started out as a biscuit maker and on the grill. I was encouraged to consider going into
management and became and Assistant Manager within 3 months of working at Jack's. I
trained in most areas of restaurant operations including all areas of food prep and shift
management. I was an Assistant Manager at 3 Jack's locations. Due to family obligations I had
to step down to Breakfast Manager after a few months. As a Breakfast Manager I was
responsible for opening the store with my coworkers, counting the safe and cash drawers, and
controlling food production based on time of day. I also was responsible for putting up freight at
least once a week. I was a Breakfast Manager for about a year and a half at 2 Jack's locations.
I thoroughly enjoyed providing a quality product for people and setting my personal expectations
above those required. I experienced negative treatment from some coworkers that resulted in
my resignation. I stayed at home to care for children and my ailing grandmother-in-law, now
deceased. I am open to positions in the food service industry provided there is a positive
environment.
My last supervisor was Betty Ward. Store Manager Blountsville 205-***-****
I also had 2 weeks training with Jack's Tech Support team.
Self-Employed, Oneonta, AL United States 04/2001 - 10/2007
Lawn Care Professional
Grounds keeping, landscaping, minor plumbing, electrical, carpentry, and masonry work.
Experienced with the following equipment: push mower, riding mower, zero-turn mower, bush
hog, weed trimmer/brush trimmer, walk-behind trimmer, edger, hand-held blower, back-pack
blower, chain saw, hedge trimmer, hand-held cultivator, sprayer, tree pruner/pole saw, loppers,
pressure washer
Customer Referrence: Steve Zaharias 256-***-****
Wal-mart, Oneonta, AL United States 04/1999 - 03/2001
Garden Center Associate
Forklift and scissor lift operation, loading product for customers, customer assistance, cashier,
inventory, care of live plants, receiving. My supervisor was Carey Moore, Garden Center
Manager.
I left this job to begin a lawn care business. Store ph#205-***-****
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Homes of Legend, Boaz, AL United States 06/2000 - 08/2000
In-line Plumber
I began working here as a 2nd job between semester of college while working at Wal-mart. As
an in-line plumber I assembled and installed water and drain line connections from fixtures
(kitchen and bathroom sinks, washing machines, etc.) to the main water and drain lines. I also
installed dishwashers, garbage disposals, toilets, and shower stalls. I often had to troubleshoot
problems with incorrect plumbing before I could preform my work. I aslo participated in a
monthly inventory. This job was very satisfying for me, as I like to work with my hands. My
supervisor was Marty Moone. I believe Homes of Legend is now out of business.
Recreation Department, City of Oneonta, Oneonta, AL United 04/1995 - 03/1999
States
Concessions Worker
I began working as a concessions worker at age 15. I worked seasonally at baseball, soccer,
and basketball games. My duties included cooking and preparing food such as popcorn,
nachos, hot dogs, peanuts, and hamburger. I was a cashier for concession transactions and all
admission for basketball games. I preformed janitorial duties in restrooms, kitchen, lobby, and
gymnasium. I left this position to begin working at Wal-mart. My supervisor was Paul Hazelrig,
director of recreation 205-***-****). Additional reference: David Elliot Owner Dakey and
Lamonde's Car Spa 205-***-****
EDUCATION
Oneonta High School Oneonta, AL 1995 - 1999
GPA: A+
I received an advanced diploma, scholarship to Snead State, and a Civitan Scholarship.
Classes included Latin, AP American history, government, Algebra II/Trigonometry, and
Chemistry I was a Student Assistant for 6 years and voted Most Talented. National Honors
Society, Who's Who, Science Club, Mu Alpha Theta, All-County and District honor bands.
Graduated Top 10 percent.
Snead State Community College Boaz, minor United States 1999 - 2001
none in Business, GPA: 3.2 GPA
I attended this institution on an academic scholarship. I completed basic classes including
Calculus, Biology, and Economics. I also completed Business Statistics and Business
Communications.
SKILLS
Serve Safe Certified
Shift Management
Kitchen Management
Some tech support training
Forklift experience
Receiving Experience
Experience making Plantation Blinds
Experience as temporary laborer for 2 contractors
Plumbing as in-line plumber in mobile homes
Grounds keeping - 6 years
Customer service
Strenuous labor/heavy lifting
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Additional References:
Steve Zaharias Former Customer 256-***-**** Businessman
Russell Murphree Friend 205-***-**** Pastor, School Bus Driver
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