Customer Service Sales

Alejandra Ginieis

*** *.*. *** ******, Apt. **

Pompano Beach, FL 33060

561-***-**** Mobile

*******@***.***

Objective

Experienced, bilingual (English-Spanish) professional, is currently

looking for a position as an Office Manager, Administrative Assistant

with 10 years of experience.

Qualifications

Office Skills:

* Office Management

* Records Management

* Database Administration

* Spreadsheets/Reports

* Customer Service

Computer Skills

* MS Word, Excel, Outlook

* Windows XP, Vista, 7

* QuickBooks Pro

* Act

* Armor

Education

Miami Dade College - Miami, FL.

A.S in Business Administration, International Business 2001

English as Second Language, 1999

Relevant Experience

Atlantic Asphalt & Equipment - Hallandale, FL - Administrative Assistant

- 10/2011 - Current

I provide direct assistance to our accounting management department with

payroll, A/P, A/R, collection calls, invoicing, daily spreadsheet

reports, aging customers & vendors, inventory, quotation, sales, and

customer service including our Spanish speaking customers.

Wal-Mart - Greenville, SC - Sales Associates (Lawn & Garden Dept.) 2010

to 03/2011

I ensured that each customer received outstanding service by providing a

friendly environment, which included greeting and acknowledging every

customer, maintaining solid product knowledge and all other aspects of

customer service. I assisted in processing and replenishing merchandise

and monitoring floor stock. As a Cashier, I was responsible for

maintaining outstanding customer service as per Company standards,

processing sales quickly, accurately and efficiently, cash register

operations and safeguarding company assets.

Brake Parts International - Miami, FL - Sales Associates/Admin.

Assistant - 2006 to 2009

I handled multifaceted clerical tasks (e.g., data entry, filing, records

management, payroll, inventory, A/P, A/R) as the administrative

assistant of the company. I was a head sales representative of the sales

department. I ensured the delivery of premium service to international

customers. I offered an excellent customer service contacted them via

email, and by phones. Quickly became a trusted worker known for my "can-

do" attitude, flexibility and high quality work.

Tropical Industries of Miami - Wholesaler/Retailer of Building Materials

- Miami, FL - Office Manager - 2002 to 2005

I managed all aspects of billing, A/R and A/P, general ledger postings

and payroll processing. I trained personnel on bookkeeping principles.

Ensured company security measures were enforced. I assumed full

responsibility for opening and closing location. Handled in-office

customer complaints; encouraged a friendly customer service environment.

Interfaced with vendors to ensure all product inventories was ordered,

made purchases of raw material to complete and fabricated the customer

orders of steel columns and other shells construction material,

delivered and appropriately price listed.

References available upon request.

Contact this candidate