Customer Service Sales

OBJECTIVE

To obtain a challenging and rewarding leadership position applying creative

problem solving and management skills with a growing company to achieve

optimum utilization of its resources and maximum profits.

PROVEN AREAS OF KNOWLEDGE

. Certified Forklift Driver

. CDL DOT/Haz-mat Endorsed

. Knowledge of pumping standards

. Multiple project management

. Facilities management

. Training and development

. Maintain safe driving record

. Pump Repair Certified

. Certified CPR, First Aid, AED

. Good Communication Skills

. Self-directed/Able to work independently

ACCOMPLISHMENTS

. Received Halliburton Safety Award March 2013

. Halliburton Applause Award January 2013

. Attendance Award for Home Depot 2012

. Home Depot Million-A-Year Award 2010-2011

. Ranked 3rd in the Nation Opening Commercial Accounts with Home Depot

. Team Leader of Emergency Response Home Depot

PROFESSIONAL EMPLOYMENT

HALLIBURTON, Odessa, TX 05/2012 -

present

FRAC Operator II

. Responsibilities include transporting hazardous materials, unloading

and loading oilfield equipment with forklift. Assist in maintaining

frac acid pumps. Support well site and assemble operations. Operate

company vehicle on daily basis between work sites to deliver products,

chemicals, service tools, and equipment.

. Work with 2nd and 3rd party contractors to complete jobs and also

train new hires.

HOME DEPOT, Houston, TX 05 /2010 -

04/2012

Overnight Freight Team Manager

. Responsible for overseeing work activity within the department in

addition to communicating store and Home Depot objectives to

associates. Opening and closing store, signing for deliveries and

markdowns, handling store level complaints in person and over the

phone.

. Supervise Associates within department of responsibility including

scheduling associates work time and training. Motivate freight team

associates and assist with their development. Train, coach, and

develop associates customer service skills.

. Counsel and maintain positive interpersonal interactions with

associates on freight team to proactively address any concerns.

Monitor progress of freight team associates to ensure duties will be

completed. Ensure merchandise is stocked, appropriate equipment is

used to bring down merchandise, and aisles are clean and shoppable.

HOME DEPOT, Houston, TX 07/2007 - 5/2010

Pro Account Sales Associate

. Responsible for developing one-on-one relationships with and selling

products to industrial, commercial, and other professional customers.

Actively pursued new business and utilized prospecting to make contact

with customers.

. Provided outstanding service to customers through the sharing of

product knowledge of all store departments while developing and

maintaining professional customer relationships.

. Created customer quotes and processed faxes, phone and counter order

quickly and accurately. Ensured customer orders were picked up and

delivered by checking customer log book. Provided quotes and

information from customers who may require and off site visit or sales

call.

. Maintained and organized and up-to-date CAM file system for profiling

and tracking top accounts and developing new accounts. Used computer

to keep account notes about events.

EDUCATION

University of Phoenix, Houston,

Texas

Major, Business Management

2010-

COMPUTER SKILLS

Windows, MS Office (Word, Excel, PowerPoint, Outlook) Email and Internet

applications.

Easily learn specific industry systems and software.

PROFESSIONAL AFFILIATIONS/COMMUNITY SERVICE

Member of Omega Psi Phi Fraternity, Inc

Volunteer: Urban League, Streamline Boxing Youth Program

Contact this candidate