Customer Service Sales

JESSICA RALLO

636-***-**** *********@*****.***

Employment

Objective Human Resource position with career advancement

Education 2004-2005, 2011-Present Saint Louis Community College - General

Studies

2005, 2009 Saint Charles Community College - General

Studies

2014 Enroll at Lindenwood University

Experience

10/07-Present Aquatic Operations Director - Midwest Pool

Management

156 Weldon Parkway Maryland Heights, MO 63043

Assist President and Vice President in overseeing daily

operation for 39 aquatic facilities of varying sizes

throughout Greater Saint Louis, including schedules, $1.4

million yearly budgets, customer service, payroll,

training, etc. Executed and maintain social networking

sites.

Served as President of Saint Louis Aquatic Professionals 2011-

2012

Served as Constitution & Bylaws Chair in Missouri Parks &

Recreation Association Aquatic Section 2007-2011

Certifications: Lifeguard Instructor Trainer

Certified Pool & Spa Operator

Awards: 2011 Office Super Star Award

2013 Missouri Parks and Recreation Aquatics

Section Outstanding Young Professional

01/05-09/07 Aquatics Supervisor - Midwest Pool Management

Responsible for hiring and training over 900 employees. Implemented

inventory system for uniforms and supplies. Updated

training program; launched staff rewards program.

05/04-09/04 Facility Manager - Midwest Pool Management

05/01-09/03 Lifeguard - Midwest Pool Management

09/10-Present Sales Associate; Sales Lead - Bath & Body Works

12583 Olive Blvd Creve Coeur, MO 63141

Sales floor associate; customer service; assist with product flow and

organization of backroom.

Awards: 2013 4th Quarter Outstanding Associate

Volunteer

01/13-Present Stray Rescue of St. Louis - Dog Foster

01/10-Present Dream Factory of St. Louis - Photographer; fundraising

01/10-Present Make-a-Wish St. Louis - Event Volunteer

References available upon request

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