Quality Control Manager
Resume:
Lisa Barcelona
Email: *************@*******.***
Qualifications:
Hands-on HR Administrator/Recruiter and critical thinker who can learn quickly, develop expertise, and produce immediate
contributions to the business operations with bottom-line results.
6 years management/supervisory experience managing 240+ administrative personnel on both national and international
levels
Recruiting experience in fast paced, high-volume environment across multiple states within DOD, Government
(state/federal), and commercial arena. Industry experience includes IT, Healthcare, Engineering, Management, Finance and
Administrative
Quality Control Administrator, ensures customer satisfaction levels are met with daily monitoring and monthly audits of
performance quality levels
Experienced in handling confidential, personal, and sensitive information
PROFESSIONAL EXPERIENCE:
Confidential 8/2013 – Present
HR Manager
Responsible for the recruitment, retention, hiring, on-boarding of several hundred hourly and salaried employees per year
Conducts the company new hire orientation and safety training for new employees
Key interface between property supervisors and managers and corporate headquarters for human resource, payroll and safety
issues
Responsible for conducting Employee Satisfaction Survey, explaining the results to managers and coordinates the follow-up
action planning process
Inputs and/or audits daily hours reports and ensures for accuracy
Makes recommendations on terminations and promotions
Assists in employee relations issues and is proactive in maintaining the culture
Use Taleo, Hire Right and Paychex to process new hires
SofTec Solutions, Englewood, CO 9/2008 – Present
HR Admin / Recruiter
Act as a liaison to the Contracting Officer and the employees of the company
Manage and recruit over 240 employees while working closely with Contracting Officer and government personnel to
monitor job performance and ensure all policies and procedures are being followed
Responsible for candidate cultivation; identify, manage relationships with, and retain high potential candidates and pipelines
Maintain employee work schedule and assign workloads for over 240 people located across the nation and internationally
Ensures staff receive appropriate training while executing appropriate processes and procedures
Conduct annual employee Performance Reviews as well as disciplinary action/warnings as required, maintain employee
personnel files, Performance Reviews, I-9’s and other employee documentation
Meticulously perform month-end and year-end billing
Participate in unemployment hearings
Perform detailed reference checks on selected candidates, run criminal background checks and schedule drug testing
Posts open positions and tracks qualified applicants through internal client system
Serve as primary contact during interviewing process (i.e., communicate status, answer questions, extend offers, schedule
start dates, and coordinate all follow-up efforts)
Prepare Vacancy/Activity Reports, manage and approve electronic timesheets
Manpower Inc., Lakewood, CO 12/2007 – 9/2008
Recruiter
Responsible for sourcing, recruiting, submitting and closing candidates for direct placements
Used the appropriate sourcing tools, internet, community partnerships, job fairs, referrals, and association links to effectively
recruit qualified candidates
Developed recruiting strategies, prescreened candidates, utilized effective advertisements, managed the applicant flow,
mined resumes, conducted proper resume analysis/matching, and interviewed candidates
Developed a pipeline of qualified candidates in order to effectively match qualified candidates to clients needs
Proactively planned and executed revenue generating client calls to achieve sales targets
Negotiated and managed pricing strategies within corporate guidelines
Lincoln Financial Media, Greenwood Village, CO 2001 – 2007
Account Executive
Created marketing programs to increase revenue
Participated in copy writing and production of commercials
Planned and executed promotional events such as golf tours, blood drives, and player interviews and appearances
Solicited sponsorship for station functions as well as Colorado Avalanche and Denver Nuggets radio programming
Executed marketing programs and see them through to completion, including POP, gifts with purchase, contests,
sweepstakes and rules to go with each program
Hired and supervised interns to help with events and promotions
All Pro Sports & Entertainment, Inc., Denver, CO 1998 – 2001
Executive Assistant
Recruited, interviewed and hired all office personnel
Prepared marketing proposals to endorsements for our NFL clients
Wrote press releases, marketing scripts, game plans
Assisted President and Vice President in reviewing and revising player contracts, contract negotiations and corresponding
with NFL team management
Handled all accounting and payroll duties for CEO and Vice-President, including maintaining building leases, vendors,
tenants, taxes and agent commissions
TECHNICAL SKILLS:
Proficient in Microsoft Word, Excel, PowerPoint, Outlook, SonicRecruit, E-Screen, Deltek, Taleo, Contractor Verification
System, and QuickBooks
Experience operating standard office equipment
Knowledgeable of organization, planning, records management and general administration principles and practices
Education
Regis University, 1992 – 1997, Denver, CO
Major in Business Administration
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