Management Medical

LISA M. PIERLUISSI

*** ****** ****, **** • Brooklyn, NY 11230 • 718-***-**** • ******@*****.***

OBJECTIVE

To find a position as a Medical Records Clerk where I can prove my hard working ability and contribute to the growth of the

organization while gradually increasing my responsibilities.

EDUCATION

BRIDGING THE GAP MEDICAL INTERPETER TRAINING, New York, NY 05/06 2012

Completed 40 hours of Professional Medical Interpreter Training

PROFESSIONAL BUSINESS COLLEGE, New York, NY 03/2012

Office Specialist Certificate

• Interpersonal Skills/Effective Management Strategies

• Microsoft Word, PowerPoint and Excel

• Office Procedures

PROFESSIONAL/VOLUNTEER EXPERIENCE

MMC HOLDING OF BROOKLYN, INC 04/2013--Present

Part-time receptionist at a doctor’s office

• Greet patients, prepare registration, collect copayments, write receipts

• Verify and fill in essential information into medical records

• Answer telephone calls, filing, photocopying, faxing

• Schedule appointments for patients

• Insert test results, prescription copies, and other paperwork into patients charts

MAIMONIDES MEDICAL CENTER 08/2012-07/2013

Volunteer

• Cordially greeted visitors/patients upon arrival, provided information and directed accordingly

• Spanish Interpreter for limited-English-proficient patients and English speaking healthcare providers

• Made telephone calls to remind patients of their appointments

• Took calls from Spanish speaking patients to assist or interpret over the phone

• Assisted staff with a variety of general office duties such as photocopying, transporting mail, pulling charts and

preparing letters to be mailed

ARGYLE-WESTMISTER, LLC 08/2006 – Present

Part-time Office Assistant to Management

• Answer telephone calls, address tenant complaints and report to management

• Receive, answer and/or print e-mails with work orders, and paperwork from management

• Fax finished work orders, certifications of completed repairs from NYC Housing Authority to management

• Receive deliveries, allow entrance to the building to meter readers or service men

• Request emergency services such as police, fire, and ambulance for public assistance as needed

• Operate office machines such as photocopiers, facsimile machines and personal computers

BAYVIEW HOME ASSOCIATION 11/1995 – 05/1998

Part-time Assistant to Management

• Routinely received mail/packages from FedEx, UPS, USPS and distributed to addressee

• Provided entrance for meter readers, delivery or service men

• Answered phone calls from tenants and took messages for management

SKILLS

• Fully bilingual in English and Spanish

• Keyboarding: 55 wpm

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