Project Manager Management

SILKY KASERA

River Oaks Pkwy, Apartment # ****, San Jose - CA, 95134.Mobile: +1-408-***-****; Email: *****.******@*****.***

SUMMARY:

Effective project leader with over 4.5 years of experience and a Certification in Project Management. Master's in Business Administration in Finance and Marketing from T. A. Pai Management Institute (Ranked top 15 business school in India). Outstanding management, team building and communication skills. Analytical, conscientious and articulate. Core competencies include:

• Project Planning • Process Improvement • Resource Allocation

• Risk Management • Vendor Management • Business Analysis

• Task Scheduling and Tracking • Business Development • Agile and Scrum

PROFESSIONAL EXPERIENCE:

DropThought Inc. - Santa Clara, USA (Jan 2013 – Jun 2013)

Project Manager

A silicon-valley based start up providing instant feedback mechanism with data analysis

Led the project to develop Merchant Web Dashboard and iOS Mobile application:

Defined project scope and deliverables after deliberations with management, marketing and IT team

Worked on 2 week sprints and proactively communicated project status, issues and risks to internal stakeholders

Mitigated risks by identifying issues and dependencies in a timely manner with IT and Marketing team

Devised best practices like KANBAN for continuous improvement of project delivery across the marketing vertical

Created test cases, coordinated alpha testing and reported bugs to the IT team

Interacted with external clients during beta testing phase to address all product related issues

Rolled out communication plan for internal & external users of the dashboard & app on changes and new processes

Managed multiple other projects in parallel including – DT Social Launch, DropThought Website Upgrade, and Weekly Newsletter.

Performed detailed competitive analysis to understand market requirement and refine product road map.

ClicktoFranchise Inc. - India (Oct 2011 – Apr 2012)

Project Manager

A startup company based in India providing end to end franchising solutions across sectors.

Led the Website development project including vendor procurement.

Selected vendor through an extensive procurement process including RFI, RFP and RFQ.

Participated in vendor negotiation and oversaw signing of the contract.

Interviewed business owners to gather and document business and functional requirements

Oversaw website content and managed change and configuration control

Completed the project successfully within a tight deadline of 30 days.

Leadership Responsibilities

Developed and managed a franchise network of more than 50 entrepreneurs.

Oversaw signing of more than a dozen franchisee agreement.

Headed a team of six executives for the region of Hyderabad, Bangalore and Mumbai

Worked with senior management to develop a strategic direction for the company.

ShockWatch Ltd., India (Nov 2008 – Aug 2011)

Product Manager

Master distributor of ShockWatch Inc., a company based in Texas USA specializing in damage prevention products.

Responsible for reviving the sales of a dormant product of the company.

Identified and exploited new market opportunities for the product driving revenue growth.

Within months increased the product’s sales volume from 50 units annually to 50000 units / year.

Broke into 17 new accounts for the company with recurring revenue

Re-established communication and generated incremental sales from dormant clients.

Secured important accounts like Mozer Baer ltd and Wockhardt Hospital for the company.

Pioneer Investcorp, India (May 2008 – Oct 2008)

Technopak Retail Consultancy, India (May 2007 – Jun 2007)

TECHNICAL SKILLS:

Knowledge of HTML and CSS- Designed a restaurant website.

Microsoft Visio, Microsoft Project, Microsoft Word, Excel, Access, PowerPoint,Outlook Express

EDUCATIONAL DETAILS:

Certification in Project Management (Jan 2013 - Sep 2013) University of California, Santa Cruz & Berkeley

MBA in Finance & Marketing, T.A Pai Management Institute (2006-08)

Bachelor's in Economics, Hansraj College, University of Delhi (2002-05), Ranked top 5 schools in India

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