Customer Service Quality

Raymond Dang

***** ****** ** ***, ***. San Antonio, TX 78216 • TEL: 714-***-**** • E-mail: *******@*****.***

OBJECTIVE

To be a part of a successful organization where my expertise and certification in CNC Machining can contribute to its

continuous growth.

QUALIFICATIONS – TECHNICAL SKILLS

• Proficient in using Edge Finder and all precision tools such as micrometers, calipers, and indicators

• Excellent in shop mathematics skills: Geometry, Trigonometry, and Program Editing

• Quick learner at operating new machines and ability to work in high noise environment

• Well organized, punctual, can work alone with little supervision but also work well with others

PROFESSIONAL EXPERIENCE

Q & V Machines, San Diego, CA January 2012 to August 2013

Machine Operator

• Work on high speed machine equipment and precision machinery used in mass production

• Prepared machine for production process by equipping it with the require in tool and parts

• Made sure the products manufactured from the machine were of high quality; made adjustments to

improve the quality when possible

• Worked Over-time to complete the production requirement of the clients

Manpower Group, Torrance, CA March 2011 to January 2012

Temporary Assignment – Sheet Metal Worker

Read layouts and assemblies according to engineering drawings and specifications

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Monitor and verify quality in accordance with statistical process

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Follows procedures using various equipment in order to complete tasks

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Recommend changes to processes and procedures to will improve quality and productivity

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Discount Furniture, Anaheim, CA March 2002 to February 2011

Business Owner

Drive the sales floor, ensure proper display of furniture in the show room, and customer service

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Ensure availability of merchandise for customers

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Budget cash flow and strive to achieve profitability

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EDUCATION

California Career School, Anaheim, CA February 2012 to January 2013

• Certification course in blueprint reading and machinery operation

• High School Diploma

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