Customer Service Mental Health
Resume:
Anny C Hoang
Oakland, CA *****
**********@*****.***
Education
****- **** ********** ***** ******* of East Bay Graduation: June 2013
Sociology, B.A. with a Social Service Option
Human Development, Minor
2008-2010 City College of San Francisco
Related Coursework
Early Childhood Cognitive/Social Development
Human Behavior/Social Environment
Social Work Theories and Methods
Work History
December 2007– Current, Service Clerk, Walgreens
- Maintaining a friendly and professional environment for customers and staffs.
Stocking products on shelf in a timely and organized manner. Maintaining the store’s
cleanliness by “facing” the products for everyone to see and grab.
Thorough knowledge of products to advise to customers.
- Providing excellent customer service.
-Maintain accuracy in cash handling transactions.
-Prioritize and multi-task daily tasks.
Summers 2008-2009, Youth Staff Visitation Valley Clubhouse, Latchkey Program-San
Francisco Recreation and Park
Ensure fun and safe play environment for twenty children ages 4 to 12 years.
Assist supervisors ensuring the children's safety when on field trips.
Assist supervisors in organizing educational projects and fun experiences.
Internship
East Bay Agency For Children-Child Assault Prevention Training Center
• Assist program staff in implementing child abuse and violence prevention workshops in
the community teaching children and youth strategies and skills to prevent all forms of
child abuse and assault.
• Implementing psycho-educational curriculum on child abuse and assault prevention in
group/classroom setting
• Become knowledgeable in the responsibilities under the California mandated reporting
law and response systems which respond to suspected child abuse and neglects
• Become familiar with school-based mental health services and how these services impact
academic/social-emotional behaviors
Skills
Word Processing (Microsoft Word)
E xcel
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