Joyce M. Brinkley
**** **. *** ****** *** Orleans, Louisiana 70119
Cell Phone: (504) 229 - 1847
*************@*****.***
OBJECTIVE
Seeking a position where my experience will be utilized. Experience in
Medical Claims Processing since 1990 and Class Action Claims Processing.
Have the ability to develop and maintain effective working relationship
with co-workers and management.
PROFESSIONAL EXPERIENCE
Lofton Staffing Services/Class Action Claims August 2013
Hammond, Louisiana
Claims Processor
. Responsible for interviewing and obtain information on claims. Linking
claimants information in computer such as submitting applications that
comes in. Correspond with internal staff in regards to claimants
documents.
. Review and verify data, such as name, address, Identification what
type of claims that's being submitted.
. Data entry of claims.
.
Arkansas Blue Cross Blue Shield March 2006 -
January 2011
Little Rock, Arkansas
Claims Examiner (Claims Specialist 10)
. Responsible for accurate and timely adjudication of medical claims.
. Responsible for additional investigation or communication in order to
obtain necessary information to complete the claim Code CPT and ICD-9
when needed.
. Provides complete and thorough file document recommendations, and
documentation.
. Performs claim file set up.
. Maintains workload inventory on a daily basis.
. Responsible for processing Hospital, Physician, DME, Ambulance,
Dental, Prescription,
Vision, VA and Foreign Travel Claims with edit/audit resolution and
determine eligibility and identify claims processing problems that may
occur.
Arkansas Blue Cross Blue Shield Temp October 2005 - March
2006
Little Rock, Arkansas
Incoming Verification Specialist
. Responsible for making decision as related inquiries received from
members and Providers
. Research problems, concerns or inquiries and provide appropriate
information to patients and providers.
. Ability to listen, comprehend what is said, be friendly and Courteous.
. Handle confidential information with integrity and professionalism.
. Perform Clerical and other duties as assigned within the department.
Gulf South Health Plan/Temp thru Keenan Staffing February 1997-
August 2005
Metairie, Louisiana
. Responsible for accurate and timely adjudication of medical claims
. Hospital, Physician, DME, Ambulance, Dental, Prescription, Vision and
VA Claims with edit/audit resolution, determine eligibility and
identify claims processing problems.
. Request authorization and ER report as needed.
. Code CPT and ICD-9 when needed.
. Write memos to providers, research claim problems and communicate
orally and written
. Handle confidential information with integrity and professionalism
with all guidelines.
.
EDUCATION
John McDonogh Senior High School 1971 - 1974
New Orleans, LA
SKILLS
Typing 50 wpm, Amisys System, Dakota System, AS400, File Net Capture,
Facet, Microsoft Word, Advanced Health Information Network (AHIN), Data
Entry, Internet and TPX System