Customer Service Manager

Xavier Crockett

*** ***** ***., *******, ** ***15 (678) 913 - 9606

***********@*****.***

PROFESSIONAL STRENGTHS

. Strong foundation in event coordinating, management skills, and

biomedical research

. Energetic, hard working individual who excels when provided work

challenges

. Embodies athletic values including being a strong team player, self

discipline, and leadership

EDUCATION

Averett University, Danville, VA Graduated

April 2012

Bachelor of Science, Major: Biomedical Sciences

Atlanta Technical College, Atlanta, GA Graduated

August 2013

Diploma, Advanced Emergency Medical Technician

WORK EXPERIENCE

Project Coordinator, Danville Regional Foundation

May 26, 2012 - August 3, 2012

. Coordinated a Variety of Projects including, an Annual Festival

geared towards highlighting Education, Performing Arts and Non-Profits

and for Profit Businesses in the community

. Event Coordinator for the Healthcare Crisis Forum that included

Senators from Virginia and North Carolina and the Food and Drug

Administration

. Outcome results for managing a teacher creativity grant given to the

Danville Public School system each year

Freshman Seminar T.A./Writing Consultant, Averett University/Danville, VA

August 24, 2010 - May 16, 2012

. Helped freshman college students with the transition from high school

to college life.

. Assisted students with research and writing advice for research papers

. Counseled students who were having problems with writing or getting

acclimated to college

Building Manager, Averett University

August 23, 2010 - April 27, 2012

. In charge of the student center on weekends

. In charge of the student success center Monday thru Friday 6pm to

midnight

. I set up numerous events and studying times. I was also in charge of

any events held in my buildings doing the weekends and week nights

Customer Service, Social Security Administration May 18 - August

21 - 2008 & 2009 & 2010

. Assisted the program supervisor for the Student Temporary Employment

Program of region 4

. Aided fellow co-workers in planning training classes and region events.

. Executed a variety of secretarial duties for the director of customer

relations and training and development

Sales Associate, City Sports, Atlanta, GA

November 2005 - July 2007

. Applied strong customer service and leadership skills to assure customer

needs were met and that the store was run smoothly

. Developed strong product knowledge of tennis gear and running

electronics

. Performed daily inventory and made sure that shipping and handling was

completed in an efficient and timely manner

ACTIVITIES

. Former Averett University Football Player

. Volunteer Emory Children Hospital - Research Assistant

. President - Averett Student Community Engagement League

. Writing Consultant - Averett University

. Activities Board - Averett University

. Feed The Homeless - Averett University

. Sustainability Initiative - City Of Danville

. The Duke Nonprofit Management Program

. The Danville HealthCare Crisis Symposium

. Website Building

. The Institute for Advanced Learning and Research

. License and Certifications

National Registry Emergency Medical Technician Advanced EMT

Georgia License Advanced EMT

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