Customer Service Medical
Resume:
Chatfield Ave., email:
Unit D shaddiepup@yahoo.
Littleton, CO com
80128
Regina A. Yacko
Objective To secure a position which will fully utilize my
extensive work experience and knowledge, as well as
my communication and organizational skills.
Experience 2012 - Present Parker Adventist/Centura Health
at Home Denver, CO
HIM Tech II - Operations Centura Health at Home
Physician order tracking, Palliative, Bereavement,
data entry, responsible for 485 and certificates of
terminal illness signature from physicians,
billing, and timely filing. Knowledge of Word,
Excel, Healthware, Power Point and Maestro.
Monitor Tech - Med/Surg Telemetry - Parker
Adventist
Ability to recognize cardiac situations, interpret
what is happening to the patient, communicate the
patient's situation to the appropriate nursing
staff and physicians. Also responsible as the PBX
operator for the night shift.
2007 - 2012 Adventist Health System -
Florida Hospital Memorial Medical Center
Daytona Beach, FL
Monitor Tech - Med/Surg Telemetry
Ability to recognize cardiac situations, interpret
what is happening to the patient, communicate the
patient's situation to the appropriate nursing
staff and physicians. Also responsible as the PBX
operator for the night shift.
2006 - 2007 Longmont United Hospital
Longmont, CO
Secretary - OR/Department of Surgery
Performs clerical and receptionist duties,
schedules cases, maintains computer log, basic
office procedures, and medical terminology, updates
surgery board, maintains anesthesia schedule, etc.
2005 - 2006 North Suburban Medical Center
Thornton, CO
Telemetry Technician, 2 South-Med/Surg Telemetry
Ability to recognize cardiac situations, interpret
what is happening to the patient, communicate the
patient's situation to the appropriate nursing
staff, and present information relative to the
patient's condition to the nursing staff and
physicians. Also, responsible for order
processing, chart completion, admitting and
discharging patients from the unit and clerical
duties.
2004 - 2005 Centura Home Care & Hospice
Denver, CO
HIM Tech II, Operations
Responsible for the day to day activities of
operations, including but not limited to data
entry, paperwork check in, medical records
management and order tracking. Works closely with
the clinical and billing departments in working
towards efficient and accurate operation systems to
enable accurate and timely billing. Knowledge of
Word, Excel, Power Point, Healthware.
2000-2003 Florida Hospital Fish Memorial
Orange City, FL
Administrative Coordinator, Surgical Services
Organization and management of administrative and
secretarial work flow for the Department of
Surgical Services. Responsible for department
payroll, personnel scheduling, update of
departmental phone list, newsletter, communication
within and on behalf of the department (orally &
written), performed a wide variety of typing
assignments (including correspondence, reports,
forms, spreadsheets, etc.), managing of Director's
calendar and taking care of travel arrangements,
ordering of office supplies, OR scheduling,
maintained extensive record keeping and filing
system, maintained department employee files, etc.
Knowledge of Word, Excel, Power Point, Outlook,
MediTech and Healthware.
1995 - 2000 Florida Hospital Orlando
Orlando, FL
Critical Care Bed Manager
To act as a liaison between hospital operations
(bed availability), hospital administration and the
rounding nurse and/or physician. Information
processing: prioritization, urgency,
transportation mode, required PC skills, ICD-9
coding, typing 60 wpm and up, billing, creating
inpatient and outpatient records, and insurance
verification and research. Some medical
transcription.
1989 - 1995 Florida Hospital Orlando
Orlando, FL
Cardiac Monitor Technician/Unit Secretary
Ability to recognize cardiac situations, interpret
what is happening to the patient, communicate the
patient's situation to the appropriate nursing
staff, and present information relative to the
patient's condition to the nursing staff and
physicians. Also, responsible for order
processing, chart completion, admitting and
discharging patients from the unit and clerical
duties.
Education 1977 - 1980 Wright State University
Dayton, OH
Nursing - - Non-graduate
Summary Extensive experience working with the general
public, hospital, and medical office settings.
Interface well with others at all levels including
patrons, patients, professionals, children, and
students. Caring and hardworking with excellent
interpersonal communication, customer service, and
office support skills. Knowledge of Windows, Word,
Excel, Power Point, Outlook, MediTech, Healthware,
data entry, basic internet skills, medical record
knowledge (including chart auditing), and medical
terminology. I consider myself detail oriented,
focused, multi-tasker, self-starter, open to new
opportunities and skills. Aggressive and direct
approach and the willingness to accept increasing
levels of responsibilities.
References Upon request.
BLS Certified
Certified
Cardiac Monitor
Tech
Contact this candidate