Customer Service Manager
Resume:
Marcela Valenzuela
* ********* ******. **** **********, NY 11050
Email: *******@*****.***
Objective:
Seeking a challenging position as a secretary, who has a lot of
experience in performing various office, and clerical duties, and
providing secretarial services for administrative functions.
Experience:
Work Experience:
Warehouse Manager/ Customer Service
The Dead Sea Pavilion, Hewlett, NY
April 2013-Present 2013
Responsibilities - Cleaned, wrapped, and labeled outgoing orders.
Counted and verified orders picked to ensure accuracy. Processed work
orders and prioritized jobs. Unloaded incoming inventory and placed
products onto shelves. Used hand tools to mount, install, and secure
tools. Assisted in management of business operations by maintaining
records and files, preparing cost and inventory reports, and ordering
supplies, as well as other office work such as take orders, charge
credit cards and a verity of filing and organizing of the office. Kept
supervisor informed of job progress and material requirements.
Maintained inventory for central warehouse of tools and supplies.
Worked with little supervision
Child Care Services
Port Washington, NY
2008 - Present
Responsibilities- I Take full responsibility of the kids. Make sure
they are bathed and feed. I Built a relationship with the parents, as
well as the children. Also took the kids to their activities, and made
sure they were always on time.
Carvel Ice Cream
Port Washington, NY
Responsibilities- Attend the customers with the upmost care and
respect. I helped them answer any questions they had about the product
they desired. I restocked products in the front, and the back of the
store. I also took down orders over the phone with customers. Assisted
and took part as a team player to my co-workers. I covered shifts for
workers and was always on call when my manager needed me. As well as
packed novelties and restocked for outside purchase.
Clear View Movie Theatre
Port Washington, NY
Summer 2005 - 2007
Responsibilities- Maintained a professional and organized presence to
customers. Restocked merchandise behind counter as well as keeping an
organized workplace. Sold merchandise that best suited the customer's
desire in what they wanted. I had to be able to work in more than one
area at a time. I also took on task independently.
Hallmark
Port Washington, NY
Summer 2005
Responsibilities- Processed sales and provided customer service.
Maintain a clean workplace and environment. I also had to count out
the register for the end of the night. Also had to make sure
everything was organized for the day after when the store opened.
Education
Schreiber High School
Port Washington, New York
Grade 9-12
Graduated 2.7/4.0 GPA
Nassau Community College
Garden City, NY
Major: Business Administration
Status: Associates of Science
Graduating: August 2009
Skills
. Multitask
. Outgoing and Friendly
. Team Player
o Willing to work as a group to complete a goal
. Computer Skills
o Microsoft Word and PowerPoint
o The Web
o Fast typer
. Bilingual
o Spanish and English
. Independent
. Punctual
Contact this candidate