Customer Service Staff

Tara Caldwell

*** **** **** **. ***. ****, Carrolton, GA 30117

************@*****.*** 229-***-****

Education

Bachelor of Science

May, 2009

Sociology (Minor: Criminology)

University of West Georgia, Carrolton, GA

Associate Degree of Applied Science

May, 2006

Public Relations

Abraham Baldwin Agriculture College, Tifton, GA

Areas of Specialty

(Sexual Abuse and Substance Abuse

(Group/Individual Therapy and Treatment Planning

(Strong communication skills (verbal & written)

(Ability to work in a independent setting

(Skill in identifying problems, researching and recommending resolutions

(Strong organization skills - ability to prioritize, plan, and follow

through with any task I was given

(Work closely with DFCS and DJJ

Experience

Kids Peace of Georgia Facility, Carrolton, GA

September 2009 - Present

Youth Development Specialists

(Provide therapeutic intervention services to children, adolescents, and

adults using individual, family, and group treatment. Included were adult

and teen survivors and perpetrators of sexual abuse and incest.

(Participate in the planning and the implementation of individualized

treatment plans as well as daily treatment schedules in accordance with

Unit/Program.

(Communicate all relevant client information to appropriate staff on a

timely manner basis.

(Supervise daily routines and responsibilities of children and ensure

performance of daily self-care tasks assisting when necessary. Provide

minor first aid treatment where necessary

(Review and assess client records with regard to severity of illness

/intensity of service while evaluating the appropriateness of the specific

level of care standards to ensure clients are receiving medically necessary

and appropriate services.

(Worked Closely with DFACS and DJJ

(Demonstrate care, compassion, respect, integrity, truthfulness, and

ethical behavior with kids as well as interaction with other staff members.

(Develop a rapport and work closely with the professional staff updating

them on recommendations. - Monitor and emphasize early discharge planning

as part of the continuum of total client care and comprehensive treatment

plan.

Hobby Lobby Department Store (Customer Service)

May 2007- Augusta, 2009 Customer

Service

(Supported management by restocking merchandise and maintaining excellent

customer service.

(Scanned confidential documents into electronic filing system and

categorized them for retrieval and review.

(Managed cash register credit card, cash and return transactions ensuring

register balanced.

(Answer calls and assist customers

Interactive Fitness Trainer

June 2013- Present (Demonstrate

skills, knowledge, and expertise in group fitness

(Prepares appropriate equipment, music and handouts for each class.

(Teaches scheduled classes, beginning and ending on time,; provides

adequate warm ups, exercises, stretching, and cool down

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