Customer Service Safety

Peter D. Aponte

**** *********

Bronx, NY *****

Tel.: 347-***-****

E-mail: ******@*****.***

OBJECTIVE: To secure employment in a reputable facility that will allow me

to utilize acquired professional skills that will ensure personal and

professional growth in a challenging environment

EDUCATION:

SANFORD BROWN INSTITUTE, New York City

09/2006 - 05/2007

Medical Assisting Certificate Program

. An extensive 900-hour program comprised of theoretical and practical

applications of essential assisting skills

WORK EXPERIENCE:

city investigations & security inc, NY

08/2012-PRESENT

Fire Safety Director

. Ensured compliance of applicable fire safety laws, codes, and

regulations throughout the facility

. Interpreted and managed all issues concerning fire and building code,

fire hazard/protection analysis, fire system, occupied building space

. Interpreted and managed issues concerning emergency and evacuation

preparedness planning and emergency management implementation

relative to fire safety

Bronx Lebanon Hospital Center, NY

08/2009-08/2012

patient Care Technician

? Provided a safe and secure environment for all occupants by

supervising visits and ensuring all fire codes were obeyed

? Observed and reported any minor changes in the patient's

mental, physical, or emotional condition to the charge nurse

? Performed electrocardiograms on patients who have had chest

pain or experienced symptoms of cardiac problems

? Ensured proper collection and labeling of blood samples to be

tested when performing phlebotomy in a timely manner

Catholic guardian society and home bureau, ny

07/2007- 08/2009

Field Maintenance Supervisor

Determined workloads and schedules; developed, interpreted and

implemented policies and procedures

Monitored and participated in inspecting projects, developing

modifications and improvements

Interacted professionally with the public, vendors and City staff;

maintained effective working relationships and worked in cooperation

with the management team to effectively meet departmental

objectives.

Assisted in selecting staff; performed evaluations of staff and

recommends and implements discipline as required.

ABM Engineering Services, NY

09/2006-07/2007

Mechanical Apprentice

. Communicated unsafe conditions to supervisor in order to facilitate

prompt correction or reporting

. Demonstrated continuous effort to improve operations and worked

jointly to provide quality customer service

. Manipulated hand and power tools and utilized materials in all phases

in areas of limited space

. Worked safely and cooperatively with other employees without

presenting a direct threat to self and others

ARCHDIOCESE OF NEW YORK-EMS,

NY

11/2003-09/2006

Fire Safety Director

. Ensured compliance of applicable fire safety laws, codes, and

regulations throughout the facility

. Interpreted all issues concerning fire and building code, fire

hazard/protection, fire system, occupied building space

. Managed issues concerning emergency and evacuation preparedness

planning relative to fire safety

DEPARTMENT OF HOMELAND SECURITY-TSA,

NY

10/2002-11/2003

Federal Screener

. Provided security and protection of travelers, airports, and airplanes

in a courteous and professional manner

. Responsible for preventing objects from being transported onto

aircraft

. Utilized diverse cutting edge electronic detection and imaging

equipment

References Furnished Upon Request

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