Manager Training

QUINN L. HIGHSMITH

**** ***** ****** ****** ***# 712 Philadelphia, PA 19130 404-***-****

******@*****.***

Dedicated manager with a strong work ethic and the ability to build

lasting client relationships

Adept at communicating effectively with customers, vendors, and staff

Experienced in operations management, budget control, staffing and

training

Innovative and Energetic with exceptional organizational and planning

skills; adaptable; enjoy new challenges

Professional Experience

IKEA North America Services, LLC

Country Food Safety & Quality Specialist Conshohocken, PA

(2011-present)

Successfully managing the Food Safety and Quality program for all 38

IKEA stores in North America

. Responsible for ensuring that IKEA Food U.S. operates in accordance

with U.S. legislation and IKEA internal policy

. Develop and maintain food safety training and HACCP within all IKEA

locations in the U.S.

. Ensure all IKEA Food external suppliers are HACCP/ISO/BCI/BRC

certified and remain in compliance with all federal, state and

local regulations

. Ensure IKEA Food Management team knows how to act if an incident

occurs through the Emergency Management Team

. Lead and coach IKEA Food Managers and Team Managers in stores to

follow food safety in daily operations

Environmental Health Specialist III

DeKalb County Board of Health, Atlanta, GA (2004-2011)

Successfully managed and conducted the interval state food service audits

of over 200 restaurants, schools, and hotels in Atlanta.

. Effectively managed a team of 6 employees in state FAK program;

increasing production by 10 %

. Maintained training expenses below budget through accurate

planning, purchasing, waste reduction and cost effective operating

procedures

. Conducted plan and spec reviews to aid construction of new

restaurants

. Partnered with restaurant general and area managers and owners to

develop SOPs for menu items

. Aided management in creating cooling charts, HAACP plans, and

employee health policies

Certified Food Safety Manager/Public Health Sanitarian

N.Y.C. Dept. Of Health and Mental Hygiene, New York, NY (2003)

. Trained food service staff in proper daily food handling and

operations in over 500 facilities

. Conducted food borne illness/outbreak investigations and composed

in-depth reports for court evidence

. Performed as a member of the N.Y. Emergency Response team, created

after 9/11

Education

Temple University, Philadelphia, PA

Bachelor of Arts, Environmental Studies, 2001

Skills, Training and Certifications

Serv-Safe Certified; GA State trainer; Supervisory/Management training; FDA

training, Speak Intermediate Spanish, Proficient in Windows operating

systems and Microsoft office, OSHA training; experience with GFSI, BRC, and

ISO

Contact this candidate