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Location:
Lincolnwood, IL
Posted:
October 15, 2013

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Resume:

Sarjeet Singh

Current Address: A-*/*, Phase * near Welcome Medical Store, Aya Nagar near Arjan Garh Metro Station, New Delhi - 110047

Mobile: 971*******

E-mail: *******.*******@*****.***

OBJECTIVE

• To secure a responsible position with a leading organization and to work towards a successful career in consonance with the organization’s vision and growth. Still to start a dynamic career, which allows me to use my skills to explore and develop my capabilities thereby giving me job satisfaction and also progressing the growth of the Organization and in turn personal growth.

EXECUTIVE SUMMARY

• Total experience of 35 Months in HR Outsourcing, Employee Benefits,. Presently working with AON HEWITT as a Process Advance.

• Hands on experience in identifying problem areas and work on solution based projects (Lean/VSM), identifying training needs, developing well structured training program and people management.

EMPLOYMENT HISTORY

AON HEWITT

PRESENT ORGANIZATION AON HEWITT

TENURE 31 Months (Jan 2011 to Present)

DOMAIN Operational Performance ( Audit & Compliance Team)

POSITION Process Advance

KEY RESPONSIBILITIES

• Auditing the work done by Benefit division of Hewitt (DC-Domain)

• Working on TBA (Total Benefit Administration), Imaging, Control-D, Out Look, Lotus Notes, Work Allocation Tool (WAT), Maestro.

• Coordinates and cooperates closely with the Team members timely & in work.

• To seek opportunities to continually improve my work within the process.

• Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion

• Participates & contributes in daily huddles and status meetings

• Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly

• Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities

Collaborates with colleagues across sites, both on and offshore

• Researches participant records having errors/issues and fixes the issue before loading the files or before sending the files to vendor/s

• Ensures accurate billing via TRBS

• Follows all predefined procedures, adheres to all the process guidelines and ensures that the performance parameters are met and/ or exceeded in order to meet SLA targets

• Updates documentation whenever there is a change in the process and seeks sign-off from client team

• Updates/ validates participant details and updates the system with current status of the participant; sends appropriate communication to client team or participant (where applicable)

• Runs month-end processes on scheduled date/s and sends it to onshore team for validation

INITIATIVES AND PROJECTS

• Initiated Refresher sessions based on new challenges in the audits.

• Training session based on Installment event & Contribution Event.

• I had been a part of cleaning the j Drive for A& C two times.

REWARDS & RECOGNITION

• Got awarded with Tier 2 Award for the dedication and timely completion of task

• Got awarded with Best New Hire award for the outstanding performance.

• Got awarded with Benefit Champ award for the outstanding performance.

• Onshore Team has appreciated my good work on several occasions.

• My managers also appreciated my hard work and the capability of completing the task well within the timelines.

I energizer, Noida

TENURE 0.6 Years (Apr 10 -Sept’10)

POSITION Team Member

Work Profile:

I used to resolve the technical queries related to the facebook games. My work was to keep the caller online and resolve there query in short time.

EDUCATION

• B.Sc. passed from C.C.S. University Meerut.

• Diploma in Computer Application

PERSONAL DETAILS

Father’s name : Mr. Chhotey Singh

Date of Birth : 10th Oct 1986

Language Known : English & Hindi

Marital Status : Single

Permanent Address : Vill+Post – Sihi, Distt - Bulandshahr

U.P. Pin- 245411

Place:

Date:

Sarjeet Singh



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