Customer Service Years Experience
Resume:
John D. Marshall
Colorado Springs, CO 80904
E-mail: ************@*****.***
Summary
Young professional with more than 7 years experience in a variety of
office settings. Dedicated to exceptional customer service. Able to
quickly learn new tasks, computer systems and procedures. Cooperative and
dependable, working efficiently to complete tasks.
Experience
American Thermal Instruments, Inc. Dayton, OH November 2012 - September
2013
Production Operator programming temperature parameters for RFID tags and
packing orders for shipment
Patrick Staffing, Inc. Dayton, OH August 2012 - November 2012
Temp-to-hire position at American Thermal Instruments, Inc.
Speedway, LLC Monroe, OH April 2011 - August 2012
Promoted to Shift Lead January 2012.
Supervised up to five persons and maintained a clean, presentable
environment to our customers.
Steven L. Nehmer, MD Union, NJ January 2010 - January 2011
Entered new patient data, verified insurance coverage
Coded and billed medical procedures with ICD-9 and CPT codes at check-out
Submitted pre-certification requests for office visits, x-rays and MRI's.
Posted payments from attorneys, patients and insurance companies
Drafted appeals for non-payments of medical procedures, organized
documentation to begin the arbitration
process and maintained records of submissions in Excel
Lorelei Personnel, Inc. East Brunswick, NJ November 2009 - February 2010
Operated a RF gun to pick and pack orders of pharmaceutical
documentation, promotional items, and drug samples.
Education
County College of Morris Randolph, New Jersey
Associates of Applied Science Radiologic Technology, August 2008
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