Management Quality Control

RICHARD W. HELDT

Carrollton, TX *****

949-***-**** ******@****.***

DESCRIPTION OF PROFESSIONAL EXPERIENCE:

Recent Consulting Engagements:

BANK OF AMERICA

December 2011 through June 2013

. Full-time consultant employed by Pinnacle Resources, currently

assigned to Business Processes Group of Bank of America in an audit

management role to facilitate the development, and ensure completion

of, the business program by coordination of tasks, issues and risks

through the System Architect and the Project Managers on the program.

. Measure and monitor project progress to ensure the business capability

is delivered on time and within budget, meeting or exceeding

expectations.

. Maintain internal client relationships through leadership and

management of the default management compliance program, frequently

delivering results through others, setting the technical and business

direction for the group.

. Assure effective allocation and use of resources while establishing a

team environment.

. Assist in managing audit and compliance interface for the Loan

Modification Business Process Group.

. Support the Operational Risk Manager in managing a variety of

audit/compliance related deliverables including MHAC, SOX and

Internal/External audit and compliance projects related to Loan

Modification production.

. Manage, formulate, implement, monitor and report operational audits

and compliance risk in accordance with management policies, procedures

and standards.

FREDDIE MAC

November 2009 to November 2011

. Engaged as full-time consultant by VisionIT Corp. assigned to western

headquarters of Freddie Mac (Dallas, TX).

. Performed business intelligence function while developing new servicer

performance evaluation criteria.

. Oversaw servicer asset decisions as part of Freddie Mac's Default

Asset Management team. Responsibilities included analysis of servicer

conduct of residential foreclosure processes, evictions, current

valuations and dispositions of REO to include management of losses.

. Managed "look back" process on short sale negotiations, HAMP and HAFA

programs.

Other Representative Engagements May 2006 to November 2009

Creation of Start-Up Business Plan for Trustee/Default Services Company

Setup and Management of Short Sale Processes - Multiple-Office Real Estate

Broker

Setup and Management of Loss Mitigation Function - Sub prime Mortgage

Lender

VICE PRESIDENT, ALTERNATE RESOLUTION: Lehman Brothers / Aurora Loan

Services --Littleton, CO

August 2005 to May 2006

Analysis and Disposition of Specific High-Profile Matters Posing

Extraordinary Loss Exposure.

. Coordinated Contract Administration, Legal Department and Loan

Servicing departments in mitigating losses on "scratch & dent" sales,

foreclosures, bankruptcies and disposition of REO where default was

associated with legal loss recovery efforts.

. Performed preliminary case analysis and prepared specific matters for

litigation.

. Managed portfolio of claims on which corporate exposure exceeded

$250,000 per matter

DIRECTOR, LEGAL & COMPLIANCE: Town & Country Credit Corp. --Irvine, CA

June 2003 to July 2005

. Administered Interim Servicing Issues; acted as primary adviser to

management on pre-sale default, impairment and servicing (foreclosure

and REO) issues.

. Acquired Lending and Corporate Authority in all Market Areas while

assuring fee and disclosure compliance per federal and individual

state statutes.

. Created operational guidelines for lending activities in each

respective market.

. Reviewed Marketing and Secondary Marketing Procedures for Regulatory

Compliance

. Conducted vender contract review to assure compliance with GLB, TSR/

DNC.

. Administered all communications with government agencies to include

state and federal regulators.

. Oversaw external audits; advised Quality Control on all regulatory

issues associated with loan production.

VICE PRESIDENT, REPURCHASE ADMINISTRATION: IndyMac Bank, F.S.B. --Pasadena,

CA

February 2001 to June 2003

. Managed fifteen-member Investor Repurchase / Asset Management Team:

Non-Performing Loan Portfolio.

. Full charge of staffing and formation of strategic plan for repurchase

administration function.

. Created policies and procedures to maximize asset recovery and return

on investment.

. Implemented process improvement to minimize or recover losses

attributed to repurchase obligations and liquidation of non-performing

assets including foreclosures, bankruptcies and REO.

. Created Reporting, Tracking, Loss Mitigation Strategies for Repurchase

Demands (Fannie Mae/ Freddie Mac).

. Developed asset management strategies to mitigate loss attributed to

agency repurchase obligations.

. Coordinated servicing of non-performing assets (defaults, charge offs

and REO) under investor guidelines to mitigate losses to IndyMac while

avoiding prejudice of third-party's obligations under applicable

broker or correspondent contracts.

. Primary Intermediary with GSEs (Fannie Mae / Freddie Mac) and

government agencies.

. Authorized repurchase of loans, make whole or indemnification of

investor losses under purchase/sale agreements with investors;

personal authority was $1mil.per transaction up to $5mil.per day.

. Analyzed agency purchase/sale and pooling/servicing agreements to

determine IndyMac's liability under servicing guidelines and exposure

to curtailment of servicing reimbursements or repurchase obligations.

. Managed Legal Representation and Litigation; Evaluated and retained

legal counsel; acted as intermediary for, and managed, legal counsel

in all litigation involving seller contract enforcement and other

seller-related loss recovery strategies.

VICE PRESIDENT, COMPLIANCE: Century Financial Group--Irvine, CA

October 1997 to February 2001

. Acquisition of Lending Authority and Corporate Authority in all Market

Areas

. Assured market-specific fee and disclosure compliance per federal and

individual state statutes.

. Interim Servicing Consultant to Senior Management

. Created operational guidelines for lending and interim servicing

activities in each respective state, to include default management and

disposition of impaired loans, scratch & dent and REO.

. Reviewed and Administered Marketing and Secondary Marketing

Procedures; Conducted Seller/Servicer contract review; review of all

vendor contracts.

. Primary Agency Audit Intermediary and Quality Control Manager; Managed

external audits; Responsible for all quality control measures

associated with loan production.

CHIEF COMPLIANCE OFFICER: United Lending Group--Irvine, CA

March 1995 to October 1997

. Managed Legal Representation; Evaluated and retained legal counsel;

acted as intermediary for, and managed, legal counsel.

. Acquisition of Lending Authority and Corporate Authority in all Market

Areas; Completed applications for and obtained HUD, Fannie Mae and

Freddie Mac lending approvals.

. Established and Implemented Mortgage Banking and Interim Servicing

Policy and Procedure.

EDUCATION:

AMERICAN COLLEGE OF LAW

Graduated Salutatorian June 2000

Juris Doctor Degree

CALIFORNIA STATE UNIVERSITY, FULLERTON

Graduated February 1984

B.A. Degree in Business Administration / Concentration in Finance

. Course work included Accounting, Business Law, Marketing, Residential

Lending, Financial Analysis and Forecasting.

Contact this candidate