Sales Customer Service

* ****** *****

**** ******* ***** *****, *** # 804, Frisco, Texas-75034, USA.

Phone No. 469-***-****

E-mail: *****************@*****.***

Service specialist at JCPenney : from June 2013 to present--

Sales Associate at Sears: From June 2012 to may 2013.

Activities: Checkout plus all types of customer service. Taking return,

finding items on line, making credit applications.

Results: Become best credit hunter in the store, increase loyalty

customer, improve look and find in men's department.

Top-ranked Regional Sales Manager with a five-year history of sales

success. Recognized for contributions to record-setting figures, territory

start-up /expansion and account development.

Proven ability to lead sales teams to achieve multimillion-dollar revenue

gains. Offer an in-depth understanding of the sales cycle process and

remain focused on customer satisfaction throughout all stages.

EXPERTISE

Sales team supervision Presentations and Proposal

Territory Management Closing strategies

New Account Development Sales Training

Relationship Building Lead Qualification

Best Customer Service

SQUARE PHARMACEUTICALS LTD- Dhaka, Bangladesh.

Regional Sales Manager, from April 2007 to June 2012.

Manage 12 members territory Manager and 165 Medical Promotion Officer

within Tk 120 million 6 Districts territory per month. Grow market share by

generating increase prescription from physicians.

Territory Sales Manager- from October 2000 to March 2007.

Responsible for sales budget. Lead 12-15 members team. Building a good team

I achieved every individual month sales target. Every year got reward

declared by management.

Result:

Increase territory sales from less than Tk. 70 million to Tk. 150 million

per month within three years exceeding quota.

Ranked as # 1 TM (out of 521) most of the year.

Maintain unbeatable position in the market both in sales and prescriptions.

Increased gap between # 2 company by giving continuously training to

subordinates.

Intramax limited (An Apparel Buying House)

Executive / Merchandiser: - From December 1992 to September 1995.

Activities: - Communicate with buyer and manufacturing co. to set/ arrange

meeting for price quotation and discussions.

Get L/C from buyer and open back-to-back L/C for different manufacturers

/suppliers.

Look after day-to-day work progress in different manufacturer by frequently

visiting factory.

Communicate with different shipping company and gave up to date status

report to both buyer and manufacturers.

Result:

Meet expected quality of the products and delivery date of the products.

Save time, Reduce procurement cost. Reduced shipping cost etc.

EDUCATION

University of Dhaka-Dhaka, Bangladesh

Bachelor of Commerce in Business Management, 6/1988 (4 years)

Masters in Marketing, 6/1990 (2 years)

Computer skill

Microsoft word, Excel, PowerPoint, internet, outlook express etc.

Travel History

I visit the following countries and all visits was company provided rewards

based on performance.

Malaysia- 10 days tour 2 times in 2008 and 2010

Singapore- 10 days pleasant tour and 7 days training on leadership skill.

Thailand- 7 days 2 times pleasant tour.

India- 7 days training on sales management.

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