Customer Service Years Experience

Naaz Shariff

Hayward Ca *****

www.linkedin.com/pub/naaz-shariff/18/259/224/

**************@*****.*** Cell ~510-***-****

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

A result driven and dedicated financial services professional with a solid background in Loan Processing, Documentation

Preparation. Works well independently and collaboratively. Use independent judgment when completing assignments.

Over Ten years experience in the financial services industry and successfully perform my duties in diverse roles. Also have 8

years experience in accounting. Self motivated and committed to consistently producing high quality work as an individual

performer contributing to the success of the team and possess strong analytical skills and the ability to make well thought

decisions.

Mortgage Senior Loan Processor ~ Executive Administration ~Accounts Payable and Receivable

*10 + years of Banking/ Mortgage experience *Exceptional Customer Service

*Multi-task, meet deadlines ahead of time *Detailed Oriented, work excellent under pressure

*Extraordinary communication skills *Problem solving

*Computer Savvy *Top Performer

*Knowledge of Federal and State regulator laws and compliance

* Purchasing * Accounts Payable and Receivable

Work Experience

Senior Loan Processor

JP Morgan Chase Bank

Febuary2010 – Present-current • San Ramon, California

• Responsible for Processing, loan application from home lending loan officers in retail/BSC and consumer direct

loan originators.

• Knowledge in conventional, FHA/VA loans in a Retail environment

• Gathering loan documentation(income, asset) and other necessary documentations

• Customer Service, keeping all parties updated about the transaction until the loan funds

• Registered Mortgage Loan Originator NMLS ID#693292

Loan Processor and Broker Assistant

Global Funding Group Fremont Ca

December 2008-Dec 2009

• Assisting realtors in from the beginning of the contract till closing

• Retrieve loan information from the borrowers

• Submitting loans to lenders and processing loan applications

• Proficient in FHA and Conforming loans, guidelines and helping with buyers submissions

Senior Loan Processor

Alliance Financial

April2004-December 2008• San Leandro, California

• Analyzing and Processing mortgage loans for retail and wholesale lenders.

• Proficient in FHA and conforming Loan, non conforming loans;

• Perform monthly audit on loans reviewed in previous month to stay within compliance

• Assist loan officers in structuring of loans, offer guidelines with rate sheet and pricing of loans, underwriting

guidelines, understanding all credit and collateral issues and file documentation within compliance

• Condition for any documentation that is missing

Education/Accomplishments/Memberships

• Chase 100% club for outstanding accomplishment in achieving 100 customer service satisfaction scores

• Chase 100% club for outstanding accomplishment in achieving zero critical errors

• Registered with nationwide Mortgage Licencing System. NMLS#693292

• Naths Business Institute

• Business studies

• Suva Muslim College

• Accounting

• Nausori High School

• Graduated

Contact this candidate