Customer Service High School

Babette Morales

Doral, Florida *****

786-***-****

************@*****.***

Objective:

To obtain a position where I can prove my extensive experience and further

develop my professional career with a growing company.

Qualifications:

Expert in Microsoft Word, Outlook, Excel, Outlook Act and Internet

Explorer.

Excellent customer service, research, public relations skills and eleven

line switchboard telephone skills. Fully bilingual in English and Spanish

both written and spoken. Very detail oriented, eager to learn, reliable,

punctual, efficient and able to work under pressure. Able to meet deadlines

accordingly. High level of confidentiality and discretion, self starter and

team player.

Education:

MDCC/1993-1995

General Studies

High School Diploma/Class of 1993

Miami Jackson Sr. High School

Employment:

1997-2013 Precision Translating Services, Inc., Miami, FL

Accounting Dept/Collections Manager/Consecutive Interpreting Dept.

Coordinator/Conference Dept. Assistant/Receptionist/Heavy Data

Entry/Billing

. Responsible for contacting attorneys and adjusters for payment for

professional services rendered. Invoicing and revising as need be for

payment.

. Maintaining and updating all files in a database. Generating monthly

statements and following up on a timely manner.

. Processing payments via credit cards, checks or cash and e-mailing

receipts for their records.

. Maintaining professional relationships with all clients and staff

members.

. Confirming and scheduling meetings with attorneys and adjusters.

Providing and coordinating in-house and freelance Interpreters with

their daily schedules to attend depositions, mediations, hearings,

sworn statements, jury trials, client meetings, etc. as requested by

the client.

Referrals available upon request.

Contact this candidate