Manager Software

Raul Antonio Ortega Perez

Email: *********@*****.*** Tel:582*********

*********@*****.*** 584*********

Sky:raportega

Career Objective

My experience is based on consulting service, in different

areas, including pre-sale, post-sale and professional service.

Last 13 years I was working implementing BMC software products in

different companies, the software that I implement pass through areas like

Monitoring Operating System, application and Database. Other is Capacity

Planning where I apply knowledge of Demand and Capacity ITIL Process. So

production Schedule, in this area I have an extensive experience.

For execute that's projects I have to apply Project Management to

successful finish that's projects. Although I give first line of support to

these products that lives in different OS, networks and Database

That gives me good Knowledge in these kinds of platforms. Consequently

give me good practice of administrative task in production environments.

Finally I have 14 years of experience of BMC Products and all of this based

on ITIL best practice.

Academic Credentials

Systems Engineer UNEFA (Univeridad Nacional Dec-1999

Experimental de las Fuerzas

Armadas)

IT Skill set

Languages : Rex, Shell Scripting, Batch Scripting,Visual

Basic, C ++

Technical Tools : MS Proyect, MS Office,

Database : SQL Server, Sybase, Oracle, Postgres SQL

Operating system : Unix (Solaris, HP-UX, AIX, Linux Red hat,

Linux Suse, Linux), MS Windows Server

Software Packages : Control M, Control SA, BMC Performance

manager, BMC Remedy, BMC CMDB, BMC

Performance Assurance, BMC

Virtualization : VM-Ware, MS-Hiper-V

Certifications

BMC BMC Performance Manager Jun/2006

BMC BMC Certified Administrator: BMC Control-M for

Jul/2011

Distributed Systems 6.4

History Work

Class de Venezuela

2008-2001

Junior Consultant

Soluciones en T.I

2004-Actual

Senior Consultant

Project Work

Banco de Venezuela

Implementation Patrol for Unix

Banco Mercantil Venezuela

Implementing BMC Patrol Enterprise Manager 1999

CANTV Venezuela

Implementation and Customer support of BMC Patrol Enterprise Manager,

Patrol, Control M, Patrol Assurance. 2000-2004, still giving support for

this customer

Telefonica Movistar

Implementation of BMC Performance Assurance 1999

Implementation of BMC Control M 6.1 2004

Migration of Control M 6.3 to 6.4 2010

MAPFRE

Implementation of Control M 6.4 2010

Movilnet

Implementation of Control M 6.2 2006

Migration Control M 6.2 to 6.3 2008

Migration of Control M 6.3 to 6.4 2010

Migration of Control M 6.3 to 7 2011

CMDB Implementation 2008

BMC Service Impact Manager Implementation 2008

Patrol for Unix Implementation 2008

Topology Discovery Implementation 2008

Xerox de Venezuela

Support of Control M Platform

Banco Exterior

Implementation of Control M 7 (Jobs AS400) 2010-2011

Banco Provincial

Implementation of Control M 6.1 2005

Migration of Control M 6.3 to 7 2011

Implementation Control M 6.3 2006

Digitel

Implementation of BSM 2009

BMC Patrol (Unix, Windows, Oracle)

BMC Portal (Server Monitoring Agentless)

BMC Topology Discovery

CMDB 2.0 (Populate and Reconciliation)

BMC Service Impact Manager (Event Management)

Creation of pilot service in Impact Management

Control M Migration from v6.3 to 7 2013

Protinal (ProaGro) 2006

Implementation of BMC Patrol for Unix and Informix

Banco del Caribe 2006

Migration of Patrol for Unix and Sybase to version 3.6

Training

Soluciones CLS Unix Administration.

DORH Negociaci n efectiva.

DOHR Los 7 H bitos de la Gente Eficaz.

English Losher Institute.

English Education First

BMC Software Training Control D, V, R, O, M para MainFrame. 5.0

BMC Software Training Performance Assurance

BMC Software Training Patrol Enterprise Manager.

BMC Software Training Control M 6.1

BMC Software Training Patrol for SAP

BMC Software Training BMC Portal

BMC Software Training Service Impact Manager

BMC Software Training BMC Performance manager

BMC Software Boot camp BMC Performance manager

BMC Software Training BMC Event Manager (Proactive Net)

BMC Software Boot Camp Control M 6.4

Lourtec Implementing and Managing Microsoft Server Virtualization

BMC Software CMDB 2.0: Implementation Best Practice

BMC Software Remedy Administrator

AITIL ITIL Foundations V3

BMC Software BMC Capacity Optimization

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