Marshea McPherson
Houston, TX *****
USA
Home: 832-***-****
****************@*****.***
Objective
Obtain a position as a team-player in a people-oriented organization where
I can maximize my customer-service experience in a challenging environment
to achieve the corporate goals.
The Marker-Hoff Group
Litigation Support (Production Department)
Houston, TX
July 2012- August 2013
-Responsible for keeping legal professionals up-to-date on court cases
through electronic database
-Scan and upload legal documents
-Conduct thorough search through legal documents to make sure all
information is accurate
-Ship legal documents to clients via FedEx
-10 key numeric data entry
-Sent affidavits to different companies to retrieve records for lawyers
-Mailroom; organization of incoming mail
-Enter data onto spreadsheets
-Copy and filed records
-Answered multi line phone system
-Prepared reports
-Maintained confidential information
Andrews International
Security Officer (Lobby Receptionist)
Houston, TX
February 2012- July 2012
-Responsible for monitoring all elevator operations and stentofon systems
-document all activities pertaining to entry and exit gates
-conduct radio checks with property management, security officers, elevator
technicians, and housekeeping
-monitor cctv screens and fire alarms
SOS Security
Security Guard
Houston, TX
December 2011- January 2012
-Report any abnormal activity or unusual sounds
-Maintain logs and records of occurrences, complete necessary paperwork
-Circulate among visitors, patrons, or employees to preserve order and
protect property
-Monitor and authorize entrance and departure of employees, visitors, and
other persons to guard against theft and maintain security of premises.
Randalls
checker
Houston, TX, USA
March 2011- June 2011
-Responsible for providing a warm and pleasant checkout experience, by
exceeding customers expectations
-Operate cash register, computers, payment processing equipment and
scanners in the store
-Itemize and total the purchases made by customers
Memorial City Mall
Security Ambassador
Houston, TX, USA
April 2009 - August 2010
-Assisted customers with directions to locations -Input data into computer
systems
-Responsible for guarding premises to prevent theft, violence and or
infractions
ACS
Customer Care Rep
Houston, TX, USA
August 2008 - October 2010
-Took calls for customers needing road side assistance,
-Found a provider to assist customer depending on the assistance that was
needed.
Education
Senior Master High School
Katy, TX
Basic 2008
University of Southwest
Criminal Justice
Hobbs, NM
Degree Expected: March 2015
Skills
-Team player with excellent communication skills
-Reliable, Flexible and Hard working
-Quick Learner
-Motivated self-starter with a strong desire to learn
Computer Skills
-Windows
-XP
-Type 50 wpm
-Excel
-Power Point
-Microsoft Office
-Outlook
-Access
-Microsoft Word
-Internet Research