Customer Service Management

Kerry Miller--

objective

Site Management or Foreman position allowing for parlay of demonstrated organization, customer service, communication, Staff and Site management skills proven by 7 years of successful and safe employment.

Profile

Motivated, personable business minded professional with TWIC, OSHA and operators certifications. Have matained a successful 7-year track record of safe work in and out of plants. Talent for quickly learning different or unfamiliar procedures. Diplomatic and tactful with professionals and non-professionals at all levels, at all times. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting stringent OSHA and/or the company’s saftey guidelines, and spending reports.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

* Staff Management

* Report Preparation

* Forklift Operator

* General Office Skills

* Computer Savvy

* Customer Service

* Scheduling

* Manlift Operator

* Shipping and Recieving

* Manpower Recruitment

* Blueprint Savvy

* Material Layout

Professional Experience

Communication: Reports/Presentations/TEAM BUILDING

* Prepare complete reports for management covering safety incidents, materials received, daily tasks completed and tasks handed out.

* Communicate and correspond with customers and vendors in the absence of any upper management.

* Conduct small-group sessions on safe working measures.

* Communicate with the staff to help build moral and team skills within the crew.

* Rapidly learn and master any and all procedures and protocall handed down by upper management.

DETAIL MASTERY & Organization

* Manage all aspects of day-to-day operations as Site Manager or Forman on many job sites

* Maintain inspection/maintenance for the fork and manlifts.

* Supervise or perform Material receiving for the project.

* Maintain Genral housekeeping the duration of the project.

* Supervision of fuel used for genarators and machinery.

* Compliance with all OSHA, Site and Company safety regulations.

Employment History

Mastertech. – 691 Corporate Circle, Golden,CO. 80401.

Forman/Recruiter, 3/2012 to Present

Evaptech – Houston, TX. Foreman, 10/2011 to 3/2012

XCEL ERRECTORS Houston, TX Carpenter, 10/ 2005 to 5/2007 Field service manger, 5/2007 to 3/2011

Education

Willowridge High School – Sugarland, TX,

Diploma, 1992

OSHA

(30hrs of OSHA Tranning.)

Licensed to operate Manlifts,Forklifts and Scissorlifts any make and model.

DISA

Current Hair Folicle, Urine and Breath compliant.

TWIC

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