Customer Service Project Manager

Alan Hardzewicz

* ******** ****** ********, *.J. 07737 732-***-**** **************@*******.***

Profile

Energetic team player with an academic background in criminal justice and professional experience in the service

industry. Proven ability to multi task and perform effectively in a high paced environment. Results oriented

individual with exposure to business development, client relationship management and customer service. Flexible

and versatile – able to maintain composure under pressure. Possesses a willingness and ability to learn new material

and thrives in deadline driven environments. Excellent team building skills. Experience in project management.

Diplomatic and tactful with professionals and non professionals at all levels. Flexible team player who thrives in

environments requiring ability to effectively prioritize and juggle multiple concurrent projects.

Skills Summary

1. Effective Communication 5. Computer Savvy 9. Leadership/Supervision

2. Highly Motivated 6. Customer Service 10. Staff Development/Training

3. General Office Skills 7. Training Experience 11. Organized & Professional

4. Shift Management 8. Marketing & Sales 12. Interpersonal Abilities

Employment History

buona sera ristorante italiano – red bank, n.j.

Server

Server in very busy, high paced Italian restaurant. Shown ability to effectively multi task and prioritize,

quickly learn new material and provide great customer service.

HAYT, hayt & landau – Eatontown, n.j.

Account Representative

Provide solutions and methods of payment for individuals who have accounts/balances formerly held by

numerous creditors.

COOPER PLASTERING CORPoRATION – EDISON, N.J.

Present Project Manager/Foreman

Responsible for ensuring timely and efficient delivery of materials to workers on multiple job sites.

Effectively communicate with all persons involved in all projects to guarantee a well organized and

efficient approach to meet desired results and deadlines.

Fox & Hound Restaurant Group – edison, N.j.

Bartender, August 2007 to November 2011

1.Responsible for training and evaluating new bartenders and servers .

2. Informally recognized as a lead with responsibility for opening/closing and coaching/mentoring new

servers regarding company policies and procedures.

3. Responsible for overall operation of the bar, including receipt and inventory accountability

BEAR STERNS NEW YORK STOCK EXCHANGE, N.Y.

Summer Intern, June 2006 to September 2006

Responsible for receiving and sending orders of stock to and from potential buyers and sellers.

Provided guests with informative tours of the New York Stock Exchange and the basic functions of trading

floor operations.

Lisa Miller

Education

RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY – New Brunswick, NJ

B.A., Criminal Justice, May 2007

567 Rose Lane Colorado Springs, CO 81207 960-***-**** *******@*******.***

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