Project Management

Vemuri Bhaskar Gupta

(Bhaskar)

Bhaskar is a result-driven and analytical IT professional with 12 years of

experience in Business Analysis, Project Management and Quality Assurance

based on strong analytical background, extensive experience in financial

industry, requirements engineering, business process modeling, business

analysis, QA methodologies, Project Management, hands-on knowledge of full

life-cycle application development, maintenance and testing with excellent

time management skills. Experienced in the implementation of BABOK, BPMN

and PMBOK standards, requirements elicitation/management (BRD, FRS, SDS,

and SRS) and QA methodologies

Bhaskar has an excellent track record of delivering value in traditional

Software Development lifecycles, iterative delivery models and turnkey

projects with some of the leading organizations like Citibank, JP Morgan

Chase, TSYS, Hewlett-Packard and Shinsei Bank in Japan

Bhaskar is currently working as a Manager with Cognizant Technology

Solutions in its Business Consulting division and lives in Parsippany, NJ.

Core Competencies:

. Business Analysis

. QA Testing

. Project Management

. Business Process Modeling - BPM

. Offshore - Onsite (Global) Deliery

. Workflow Automation

. Relationship Management

. People Management (BA, QA and Developers)

INDUSTRIES & DOMAINS

Financial:

Credit Originations, Customer Service, Dispute Management, Account

Opening, Retail Lending, Expense Management, Deposits, Credit Cards,

Collaterals, Statements, Online Account Management

Manufacturing & Logistics:

Warehouse Management Systems

Marketing & Operations:

Campaign and Offer Management

SELECTED ACHIEVEMENTS

. Almost always achieved zero defects associated to requirements.

. Initiated and established requirement management and QA practices in

multiple projects.

. Identified Process improvements resulted in application processing

cycle time reduction from 3 months to 15 days

. Established documentation process and templates

Excellent track record in:

. Eliciting, Analyzing, Documentation of Requirements, System Design,

Modeling, Validations & Testing and Client Support

. Analysis of different families of applications - Case Management Systems,

Core processing and Customer facing Software Systems

. Timely delivery of high quality, implementable system specifications

. Leading BA and QA Teams

. Usage of tools - Blueprint Requirements Center for Requirements, TIBCO

Business Studio for Modeling, HP Quality Center for Testing and MS

Office(Visio, PowerPoint, Excel & Word)

Education:

. 2001 to 2003 - M.B.A - Operations Management - S.P.Jain Institute of

Management & Research, India - a program ranked among top 50 in world

. 1994 to 1998 - BS (B.E) - National Institute of Technology, Durgapur,

India - a top ranking Institute of Technology in India

Employment Details:

. Lead Business Analyst / BA Manager - Cognizant Technology Solutions,

Teaneck, NJ - 03/2006 to Date

. Sr. Business Analyst / Consultant - Polaris Software Lab Ltd, Japan &

India - 03/2004 to 03/2006

. Assistant Manager - Larsen & Toubro Limited, India - 04/2003 to 02/2004

. Assistant Manager - Tata Steel, India - 07/1998 to 06/2001

Immigration Status:

. US Legal Permanent Resident (Green Card Holder)

Contact Details:

Phone - Primary - 302-***-****(Cell)

Phone - Secondary - 973-***-****(Home)

Email - **************@*****.***

Core Expertise - Detailed:

o Requirements Elicitation

o Techniques/Activities - Workshops, Focus Group, JRD / JAD, Survey,

Brainstorming and Interviews

o Tools - Blueprint Requirement Center or HP Quality Center -

Requirements Module or MS Office

o Output - Business Specifications/ Requirements Document and Impact

or Requirement traceability matrices

o Requirements Analysis / System Design and Modeling

o Techniques/Activities - Impact Analysis, JAD, Current and Future

State(GAP) Analysis, Object oriented analysis, Use Cases using UML

and/or BPMN Process Modeling, Optimization and Simulation when

Modeling is required

o Tools - Blueprint Requirement Center, MS Office(Visio) or Tibco

Business Studio

o Output -

o Documents - Functional Specifications, Functional

Decomposition, System Requirement Specifications or

Recommended Solution Documents.

o Documents Contain - Use Cases, Activity, ERD, and Sequence,

Data flow diagrams and Wireframes / mockups. When Modeling is

involved in project scope then Artifacts may include

Organization Models, Business Object (Data Models), Process

Flows and Page Flows

o QA Testing

o Techniques/Activities - Analysis to ensure Functional coverage,

Simulation of User Scenarios and Collaborate in Defect Triage

o Tools - Blueprint Requirement Center for Traceability and Test Case

Simulations, HP Quality Center and MS Office

o Output - Test Scenarios(Simulations), Test Plans and Test Cases

o Deployment, Validation and User Training:

o Techniques/Activities - UAT support / Issue resolution, Deployment

Validation and User Training. Post production Issue support and

Reports

o Tools - Robosoft for User Manuals / Help Files

o Output - Validation Scenarios / Scripts, Help Files, User Manuals

and Training material

o Project Management:

o Actives - Issue Management, Prioritizing and executing multiple

projects concurrently

o Tools - Planview, Microsoft Project

o Output - Work Breakdown, Project Plans, Timesheets

o General Management (People, Processes, Knowledge Assets and Revenue)

o People - Performance, Recruitment and Mentoring

o Sales & Business Development

o Processes / Capability Development

Chronological order - Project Details

From / To: 05/2011 - Date

Client: Citibank

Domain: Financial Services

Location: Warren, NJ & Long Island City, NY

Functional Area / Project: Marketing and Operations workflow automation -

Credit Cards, Retail Bank using Tibco Active Matrix BPM & Siebel

Role: Lead Business Analyst

Responsibilities:

. Requirements Elicitation, Analysis, System Design and Modeling (70%)

. QA Testing (25%)

. Project Management (5%)

. Tools - Blueprint Requirements Center, Tibco Business Studio,Tibco Actie

Matrix BPM, MS Office, MS Visio, HP Quality Center, Planview and MS

Project

From / To: 03/2009 - 05/2011

Client: Total Systems

Domain: Financial Services

Location: Columbus, GA

Functional Area / Project: Functional and Usability Enhancements - Disputes

and Fraud management System

Role: Lead Business Analyst and PM

Responsibilities:

. Requirements Analysis / System Design (50%)

. QA Testing (25%)

. Project Management (25%) - Cognizant Onsite PM

. Tools - Lotus Notes & MS Visio/ Word for Requirements, HP Quality Center

for QA Testing, Planview and MS Project

From / To: 11/2008 - 02/2009

Client: Open Systems

Domain: Financial Services

Location: Hartford, CT

Functional Area / Project: Functional Decomposition and Test Suite

Development of Retail Banking Product

Role: Lead Business Analyst

Responsibilities:

. Requirements / Functional Decomposition (65%)

. QA Testing - (35%)

. Tools - MS Visio/ Word for Requirements, HP Quality Center for QA Testing

From / To: 07/2007 - 10/2008

Client: JP Morgan Chase Bank

Domain: Financial Services

Location: Wilmington, DE

Functional Area / Project: Automation of Credit Decision and Customer Care

Role: Senior Business Analyst

Responsibilities:

. Requirements Analysis / Functional Specifications (90%)

. QA Testing - (10%)

. Tools - MS Visio/ Word for Requirements, HP Quality Center for QA Testing

From / To: 03/2006 - 06/2007

Client: HP/EDS, Texas

Domain: Financial Services

Location: Chennai, India

Functional Area / Project: BASE 2000, Online Reports and Statements

enhancements

Role: Senior Business Analyst

Responsibilities:

. Requirements Analysis / Functional Specifications (70%)

. QA Testing - (10%)

. Deployment, Validation and User Training - (20%)

. Tools - MS Visio/ Office for Requirements & Testing and Robosoft for User

Help Files

From / To: 03/2004 - 03/2006

Client: Shinsei Bank

Domain: Financial Services

Location: Tokyo, Japan

Functional Area / Project: Windows to Operations Suite development for

Housing Loan, Account Opening and Customer Care

Role: Business Analyst & PM

Responsibilities:

. Requirements Elicitation, Requirements Analysis / Functional

Specifications (50%)

. QA Testing - (10%)

. Deployment, Validation and User Training - (10%)

. Project Management - (30%)

. Tools - MS Visio/ Office Word for Requirements, Testing and Project

Management

From / To: 01/1999 - 06/2001

Client: Tata Steel

Domain: Manufacturing and Logistics

Location: Jamshedpur, India

Functional Area / Project: Slab Yard Management System Development and

Implementation - Warehouse Management System

Role: Operations Manager

Responsibilities:

. UAT Testing - (50%)

. Deployment, Validation and User Training - (50%)

. Tools - MS Office for Requirements, Testing and Project Management

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