Human Resources Manager

David R. Quick, PHR

**** ********** **** *****.*****.***@*****.***

North Chesterfield, Virginia 23236 804/516-2707

Summary Resourceful, outside the box thinker with progressive HR

experience spanning varied industries and employee populations.

Broad generalist background with recurring success in employee

relations, organizational development, and high impact

recruitment and staffing. Strong collaboration and analytical

skills, coupled with experience and creativity, produce

innovative solutions to entrenched challenges. Exceptional

computer skills with proven ability to leverage technology.

Professional Experience

New York Life Registered Representative 2010 to Present

4435 Waterfront Responsible for identifying, sourcing, analyzing, and servicing

Drive clients' financial and planning needs using an assortment of

Glen Allen, VA over sixty financial, investment, and insurance solutions for

23060 the AAA rated and most-respected insurance company in the

United States.

Iluka Resources Human Resources Manager 2008 to 2010

12472 St John Responsible for all HR functions in support of multiple mining

Church Rd. Stony locations in Florida and Virginia. Accountabilities include

Creek, VA 23882 staffing/selection, compensation/benefits design, employee

relations, organizational/individual development, and strategic

planning. Accomplishments include:

Implemented improvements in recruiting model including

skill/personality testing, behavioral interviewing, and

partnering with third party to leverage expanded sourcing

infrastructure. Reduced lead time to hire from 35+ days to

less than 14 days, while improving quality of hires.

Directed initiative to improve training level of operations

staff. In collaboration with operations management elevated

overall baseline 'competent' status from 11% to 75%.

Managed 25% reduction in force necessitated by 2009 economic

downturn. Executed all aspects of staff reduction and achieved

risk mitigated outcome. Further, formulated, and then executed

to, plan to rapidly increase staffing levels in 2010 in order

to ramp up production.

Coordinated all HR issues arising from closure of Florida

operations, including all employee separation issues and final

effects bargaining with Union.

Created employee survey program and sourced third party to

provide the service. Survey designed to replicate SPC

principles in employee monitoring by providing short term trend

information regarding employee attitudes and perspectives.

Reduced defined benefit liabilities by over $1,000,000 by

identifying and correcting erroneous data reporting from prior

years. Further identified faulty practice regarding severance

pay that is estimated to save significant future monies through

correct timing and reporting of severance bonuses.

Implemented a matrix-style of merit increase system which

standardized merit increase outcomes across the U.S.

operations. This yielded a significant reduction in employee

complaints regarding 'unfair' pay perceptions.

Schmitt E.G. (HP) Human Resources Manager 2003 to 2008

3900 Technology Responsible for all HR functions at this 150-employee

Court #300 Hewlett-Packard manufacturing facility. Areas of

Sandston, VA accountability include employee relations, benefits and payroll

23150 administration, safety, organizational development, performance

management systems, recruiting and retention of employees.

Accomplishments include:

Developed and implemented compensation system to make salary

administration and performance management more consistent and

equitable.

Automated communication and reporting, enabling wider access of

information to supervision.

Created new performance appraisal tool encompassing six

performance areas, and based on consistent criteria.

Improved speed, efficiency, and quality of employment process

by designing new reference checking and interviewing documents;

also achieved improvements in application, recruiting, and

interview processes.

Improved training practices and process. Training system

successfully satisfied management requirements as well as

receiving a strong approval grade during repeated ISO-9002

audits.

Implemented random drug testing program to improve quality of

employee population.

VA School of Adjunct Faculty Instructor 2001 to 2003

Technology

1001 Boulders Responsible for curriculum development, instruction, and

Parkway Richmond, testing for adult students in a variety of Business and

VA 23235 Computer classes. Authored computer-moderated business

simulation, allowing teams to run businesses which competed

within a virtual economy; this became the critical exercise in

my Business Practices class. Also acted as counselor and

mentor for students transitioning to employment.

TechnoBrands Human Resources Manager 1997 to 2001

1925 Ruffin Mill Conducted all recruitment efforts, hiring 50-90 hourly and

Road professional employees annually. Implemented standardized

Colonial Heights, interview questions and guidelines for high volume positions.

VA 23235 Decreased turnover 40% while increasing aggregate staffing

level by 120%. Responsible for all aspects of corporate

benefits design and administration including strategic planning

and compliance, RFPs, benefits orientation and enrollment, and

assisting employees with questions and issues regarding their

benefits. Consistently augmented benefits offerings at no cost

to company. Managed employee relations for company. Through

proactive management mentoring, employee interaction, and

procedural consistency improved employee morale and perception

of company as a 'benign' employer. Initiated company-wide

'decathlon' of activities to build teamwork and augment morale.

Created employee-run activities committee to solicit, evaluate,

and implement team-building ideas. Originated feedback

sessions with company President to improve lines of

communication with employees. Implemented company-wide drug

screening policy and program. Created new paid time off

benefit to replace existing vacation/sick/personal time off

benefits, resulting in savings of approximately $12,000

annually. Produced new accrual disability benefit to supplant

more costly insured STD benefits. Completely revised company's

employee handbook to reflect new policies, emerging practices,

and current legislation. Authored a multimedia "Sales

Supervisor Simulation" to assess internal candidates for

supervisory training, and new tool to measure the effectiveness

of sales training programs.

Richmond Health Care Human Resources Director 1994 to 1997

Group

(Prudential Provided overall direction to staff and management in relation

Healthcare) to all personnel functions in 80 employee physicians' practice,

1000 Boulders including employee relations, exempt and non-exempt recruiting,

Parkway Richmond, training and development, EEO, benefits administration, policy

VA 23235 formulation, and strategic planning. Recommended new benefit

plans after review of existing plans; this change resulted in

cost savings in excess of $50,000. Developed wage and salary

structures. Designed original incentive plan for nursing

staff. Conceived and implemented paid time off and sick time

policies to alleviate abuse resulting in sick time cost savings

of 20%. Revised company's performance evaluation process, and

implemented peer review for all staff positions. Guided upper

management on legal/policy/operational issues impacting

downsizing in 1996.

Education Mary Washington College B.S. Business Administration

Fredericksburg, Virginia

Training Team-building Employee empowerment Diversity

Labor relations ISO-9000

Management Statistical process Communication skills

leadership control

HR Metrics Kepner-Tregoe

Strategic planning

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