Project Manager Management

SUMMARY

. PMI certified Project Management Professional (PMP ) with near 9

years experience in Project/Program Management and Business Analysis

with large financial firms.

. Seasoned professional with extensive experience in Risk and Compliance

area within the financial world

. Proficient in employing various SDLC models mainly Agile (Scrum),

Rational Unified Process (RUP) and Waterfall methodologies, UML (Use

case Diagrams, Activity, Sequence and Class Diagrams) and best

practices for software development.

. Created Business requirements, Functional specifications and led the

formulation of business rules, gap analysis, milestones and use cases.

. Responsible for project planning, execution, monitoring and resource

balancing with ability to support multiple simultaneous projects in

large financial companies.

. Excels at communicating with stakeholders to provide accurate

reporting and information regarding the ongoing projects and

initiatives.

. Proficient in strategy planning, systems analysis, troubleshooting,

quality control, forecasting, scheduling and planning and tracking of

results.

. Excellent knowledge with Business Intelligence tools like Business

Objects.

. Strong presentation and team building skills. Worked extensively with

onshore/offshore model with onsite teams including USA and UK IT team.

. Competent liaison between management, clients and, personnel.

. Excellent analytical, interpersonal and communication skills.

TECHNICAL SKILLS

Project Management: HP Project & Portfolio Management Tool, JIRA, IBM

Rational Team Concert, SharePoint, MS Office Suite 2011 including MS

Project, Word, Excel, PowerPoint and Visio

Languages: UML, PL/SQL and HTML.

Testing Tools:, Mercury (HP) QuickTestPro, Quality Center, Load

Runner, Test Director

Reporting: Business Objects XI Suite, Oracle Business Intelligence,

Crystal Reports 8.x

Database tools: Erwin, TOAD, SQL Explorer

Databases: Oracle (11g) and SQL Server 2012.

Other: Dreamweaver, Flash and Illustrator

Application Development Suites/Tools: FTP, SFTP, TalenD, FileNet,

Putty.

Operating Systems: Windows, Unix

Products: Mantas, Flexcube.

AREA OF EXPERTISE

Agile (Scrum, XP), RUP Client Interactions Project and Resource

Planning

Design and Requirements gathering Interpersonal Skills

Architecture

Risk Management Communication Management Quality Improvements

Buy vs. Build Vendor Management Strategic Planning &

Decisions Analysis

WORK EXPERIENCE

Citigroup N.A. Aug 2006 - Current

Role - Project Manager

Objective - End-to-End Anti Money Laundering (AML) transaction

reconciliation program, which is a regulatory commitment to the US

Department of Treasury - Office of Comptroller for Currency (OCC),

that provides additional confidence in the completeness of data being

monitored for AML through the implementation of various controls. The

program automates, operationalizes and extends the one time effort of

baseline reconciliation into a regular process. The Program lays out

governance and ongoing roles and responsibilities for business,

operation and technology. The program includes 243 Products Processors

and monitoring of transactions worth $100 billion per annum. Project

management tasks included managing the complete execution of NAM, EMEA

and ASPAC region implementations, which include 81% of all the dollar

volumes and 29% of overall Product Processor (PP's) volumes.

Activities

* Responsible for the end-to-end delivery of implementation for each

Product Processors. Coordinated the technology deliverables with

internal and external partners, spanning across the various part of

firm including Business, Product, Operations, Legal and Compliance.

* Created project definition, defined scope, gathered requirements,

obtained work and cost estimates to define the project budget, set up

project timeline, engaged vendors and internal resources required to

design, implement, test and deploy the application.

* Performed gap analysis on AML business rules, business and system

process flows, user administration, and requirements.

* Participates in different areas of the AML program such as information

in SAR report, KYC audits, OOC audits etc..

* Maintain a working knowledge of and ensure adherence to the

applicable, federal and state laws, regulations and guidance,

including those related to anti-money laundering (i.e. Bank Secrecy

Act, US PATRIOT Act, etc.).

* Monitored and generated weekly and monthly reports on Project

activities, outlining and consolidating information about trends and

for necessary changes & improvement activities.

* Interfaced with business users/sponsors to prepare and maintain

Functional Requirements Document (FRD). Also created test cases and

test scripts based on the various business rules implemented.

* Designated "ScrumMaster" to ensure complete adherence to corporate

processes as well as working closely with development teams and

stakeholders to ensure all requirements are met.

* Prioritized outstanding defects and system problems, ensuring accuracy

and deadlines were met.

* Updated System Change Request (SCR) forms for PMO Approvals. Tracked

version control changes via SVM.

* Maintained the Project management decks and ensured adherence to

Project Plans including schedule.

* Designated SME for ensuring adherence to project management standards

outlined by the PMBOK and Agile methodology (Scrum), on which the

company's SDLC was based.

Technologies: TalenD (ETL), Oracle, SharePoint, Autosys, MS Office

2007 including Project and Visio

Role - Program Manager

Objective - Drive the Programs from PMO perspective. Some of the

Programs were

a. As per the directive by OCC it was mandated that the Production and DR

servers cannot be located anywhere in 100 mile proximity of each

other. This required all the existing servers to move from London

DataCenter to Frankfurt DataCenter.

b. HNI clients wanted customizations on their statements and on their

payroll methods.

c. Implementation of certain Citi products in Nordics Region.

Activities

* Responsible and accountable for the coordinated management of multiple

related projects directed toward strategic business objectives.

* Liable for actively engaging in the transitioning of new

deals/mandates into the technology initiatives via Technology Program

Office. This required in-depth understanding the key business

requirements from various stakeholders and then translating it into

specific technology deliverables.

* Define and initiate projects, and assign Project Managers to manage

cost, schedule, and performance of component projects, while working

to ensure the ultimate success and acceptance of the program.

* Proactively managed risks and issues to ensure successfully project

delivery.

* Developed communication plans with internal and external partners

including work stream leads and ensure that the relevant information

is passed to all the stakeholders in timely manner using appropriate

communication channels.

* Present periodic Dashboard reports on the current programs, future

opportunities and client issues.

Technologies: MS Office Suite comprising of MS Word, Excel, PowerPoint

and MS project, MS Visio

Role - Business Analyst / Project Manager / QA and BO Lead

* Designated subject matter expert with regard to project management

techniques and system/software development lifecycle strategies within

the scope of multiple business functions/areas.

* Performed gap analysis of business rules, business and system process

flows, user administration, and requirements.

* Liaised with business and functional owner during risk engineering and

high-level review sessions to derive and execute action plans, meeting

deadlines and standards

* Managed the "Developer Pool" for CAI. Includes managing resources,

effort estimates, cost estimates, resources allocation on various

projects and setting priorities for them.

* Define test plans and test cases and ensure that these test cases are

exhaustive and comprehensive and utilized Quality Center for

directing, tracking and outlining needs during a project SDLC.

* Responsible for leading a team of 10 members for the migration effort

of the reports from existing BO 6.5 framework to a more organized and

advanced BO XI framework and also converting the reports from free

hand SQL to universe based for GWM Loans.

* Responsible for managing automated test tool QTP and executed test

scripts, test cases and data sets on the basis of product, client

requirements and business/technical documents.

* Interacted and discussed with client on decommissioning/merging

reports to increase efficiency and reduce the overall number of

reports for Loans module of Flexcube in NA region.

Technologies: MS Office Suite, Business Objects XIR2, TOAD, QTP and QC

v 9.0

Role - Business Continuity Process officer.

* Work with various internal partners for network separation activity,

due to corporate acquisition, and for Business Continuity Process

(BCP).

* Provide regular updates to the team about the status of network

separation activity.

* Coordinate and schedule tests to check on various applications being

loaded in the VDI.

* Assigned as COB coordinator for GTS group and hence was responsible

for proactively managing the test of all disaster related scenarios in

a mock environment.

* Active member of EAC (Employee Activity Council) to coordinate/arrange

for various in house events.

Fannie Mae June 2005 - May 2006

Role - Business / Data Analyst

Objective - Database for Private Label Securities: Involved in

designing and implementing database for Private Label Securities. This

database helped the business to analyze and generate monthly Risk

report.

Activities

* Analyzed the business needs of the project and then depending on those

needs drafted a Scope plan, Business Requirement Document and

Functional Requirement Document.

* Organized and conducted Joint Application Development (JAD) sessions

with different group of users. Together, we explored options, weight

approaches and made decisions on which data and which decision support

applications would be most beneficial

* Designed and translated complex business model to data models, and

from logical data model to physical data model.

* Developed the DFD and ER Diagram using Microsoft Visio.

* Wrote PL/SQL Scripts to capture data from different data sources and

gather them in one central database.

* Also developed scripts to read the data from a common delimiter file

and put in the database.

* Worked with both upstream (Source system) and downstream (end-user)

teams to understand and document requirements and data/functionality

solution for INTEX.

* Involved in testing of the Bondwatch application.

Technologies - Oracle 9.i, Microsoft Visio, Business Objects, MS

Access, MS Excel, Test Director, Rational Rose.

ARK Tech Systems Inc. Aug 2003 - Dec 2004

Role - Business Analyst/ Technical Lead

Objective - Developed an equity trading application UI for program

trading desk. This allowed traders to execute Basket of trade with a

single click. Focused on the client FIX interface, market access via

DOT and NYFIX, real time monitoring and reporting.

Activities

* Analyzed the business problem, suggested the to-be requirements, and

created process model.

* Worked as a team member/lead with 15 developers to implement the

requirements.

* Design consisted of constructing ER diagrams, State Transition

diagrams and Data Flow diagrams, preparation of software requirement

specification and software design document.

* Identified entities, relationships, modeled 1:1 and M:M relationships

of Data Modeling.

* Worked on identification and documentation of relationship statements.

* Generated end of day reports for the administrator/trader to review.

* User training, documentation and implementation support to clients was

also provided.

Technologies - ERWin, SQLServer 2000, MS Office Suite.

EDUCATION

New Jersey Institute of Technology - New Jersey, USA

Masters of Science in Computer Science

Mumbai University - Mumbai, India

Bachelors of Engineering in Electronics Engineering.

Certified Project Management Professional (PMP)

.

TEJAS SHAH

*****.*.****@*****.*** [pic]732-***-****

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