Customer Service Sales Representative

Alexa Watts

Address: *** ****** ******, ********, ** 11206 Mobile: (305) 458 – 0812 Email: *****.*****@*****.***

OBJECTIVE

A position that will use my education, skills, and experience to effectively contribute to business development and customer

relations.

EDUCATION

University of Florida, Gainesville, FL Coral Reef Senior High School, Miami, Fl

Graduation Date: May 2012 Graduation Date: June 2008

Major: International Business Cumulative GPA (weighted): 6.1

Minor: Spanish Graduated Summa Cum Laude

RELEVANT EMPLOYMENT HISTORY

I. Sargent Aerospace (Miami, Fl) – Aftermarket Services, Intern/Sales Representative (May 2012-Sept 2012)

• Analyzed market prices and booked purchase orders totaling over 50k in sales.

• Processed work orders for in-house and outsourced repairs from teardown Airbus and Boeing parts.

• Created a new client relationship with LAN Chile to assist in the maintenance of their cargo fleet.

II. University Air Center (Gainesville, Fl) – FBO, Customer Service Representative (October 2011-May 2012)

• Handled all invoicing including fuel orders, charters and avionics maintenance.

• Scheduled car and hotel rentals as well as flight school lessons for customers.

• Provided the best service by greeting passengers upon arrival and operating business over the telephone.

III. Senate House (Hong Kong, SAR) – Education Center, Teacher (Summer 2011)

• Lead a Public Speaking seminar for twelve local Chinese students which emphasized presentation skills.

• Created a customized syllabus to engage students in group discussions and encourage communication.

• Worked with less-advanced students on an individual basis and helped improve their english.

IV. Credit Agricole (Miami, Fl) – Private Bank, Intern (Summer 2009/2010)

• Worked in the investment center with Bloomberg computers, booking overnight deposits and loans, and ultimately

presented an analysis of potential stocks to the company’s managers.

• Assisted in evaluating client portfolios, approving loans, and filing tasks for the Finance Department.

• Extracted data from information systems to assemble monthly solicitation reports for the Compliance Department.

V. Olivo (London, UK) – Consulting Firm, Intern (March-May 2010)

• Acquired global business insights and local market knowledge from professionals which focused primarily on

Operational Transformation, Growth, and Outsourcing.

• Remodeled the company’s web page design and content before publication.

• Expedited Olivo’s launch by promoting the company’s exposure through social media.

ACTIVITIES & AWARDS

• Warrington College of Business Dean’s List • UF Equestrian Team (2011-2012)

• International Baccalaureate Diploma • Aviation School – Pilot’s License (2011-2012)

STUDY ABROAD

• London, UK – FIE/Imperial College, Spring 2010

• Hong Kong, HK – Hong Kong University of Science and Technology, Spring 2011

OTHER SKILLS

IT Skills: Microsoft, MAC OS X, Word, Excel, PowerPoint, Quantum, Quickbooks

Languages: English, Spanish, Basic French

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