Jackson, TN 38301 email@example.com
Accomplished Manager with extensive experience in front-of-house and back-of-house
operations. Proven ability to cut costs and decrease staff turnover. Award-winning Manager with
sales and debt collection experience with strong closing abilities. Committed to cost-effective
management of resources and quality performance.
• Client account management • Consistently meet goals
• Inventory control • Cross-functional team management
• Budget development • Salary structure/compensation analysis
• Staff training/development • Staff development
01/2010 - 04/2012
Portfolio Recovery Associates Jackson, TN
Trained in FDCPA and Statute of Limitation laws. I served as a mentor to junior and tendered
team members. Lead multiple new and experienced teams with more than ten employees.
Surpassed revenue goals since I started the company. Trained, coached and mentored staff to
ensure smooth negotiating skills.
01/2009 - 01/2011
The Cell Jackson, TN
An opportunity to open a retail location to give Jackson a choice in mobile technology was a
logical choice. Customer service skills has been put to the test and has been passed on to the
employees. In the first three months The Cell made pure profit of over 13,000. The Cell was sold
after being approached with an offer.
02/2002 - 08/2007
Modified Images Jackson, TN
This business had went through many changes from garages to store fronts and having its own
website with international sales. I have always been an auto enthusiast and with this company I
was able to pursue my dreams of being an entrepreneur.
Phoenix University – Business Management
To further my education I took classes to excel in business during the same time period of hands
on experience owning my business. Having knowledge in business benefits myself and my future
employers by understanding what a successful company needs to flourish.