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Human Resources Customer Service

Cleveland, OH, 44101
August 28, 2012

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Hasti Bhadra

**** **** **** ******, *** # ****, Cleveland, OH 44114

Phone: 609-***-****



Seeking an Entry-level opportunity in human resources utilizing my

knowledge and experience in administration, employment, recruitment,

training programs and performance management.


Master of Business Administration,

Human Resources Emphasis

August 2009 - May 2012

Cleveland State University, Cleveland, OH

Post Graduate Diploma in Management

June 2008 - March 2009

Specialization in Human Resource

Gujarat, India

Bachelors in Business Administration,

June 2005 - May2008

Emphasis in Human Resources & Accounting

Gujarat University, India


Various Applications: Microsoft Office 2003/2007 (Word, PowerPoint, Excel),

Adobe Acrobat 9.2, PeopleSoft, Black Board, and Key scan.

Operating Systems: Knowledge of Windows 98/2000/XP/NT/Vista/7, Mac


Student Assistant Supervisor

August 2009-May 2012

Viking Card Department, (Student ID Card), Cleveland State University,

Cleveland Ohio

. Issue Viking Cards, maintain official data process, and monitor

student population records every semester.

. Second in command after Supervisor with all administrative work and

supervising other student assistants.

. Assist in training and supervising of the 5-6 Viking Card student


. Process approximately 9,000 students each semester while ensuring ID

card production system runs smoothly

. Respond to and resolve problems and inquiries of the campus community

and its vendors.

. Ensure the ID card production system runs smoothly and efficiently.

Human Resource Managerial Assistant

January 2008 - November 2008

Tata Automobiles, (Auto Company) Ahmedabad, India

. Assisted in the selection and interviewing process for the maintenance


. Maintained company's employees details, reporting employee's

efficiency and progress to the head of the department. Also had

responsibility of short-listing new candidates for the different

positions in the company.

. Scheduled new interview appointments with the candidates short-listed.

Coordinated with all new employees with on-boarding procedures,

requirements, orientations, and other procedures. Provide front line

customer service to employees at all levels; answering inquiries and

directing issues to appropriate managers.

. Supported all aspects of the office process including drafting the

offer, monitoring the status of the pre-employment process, offer

acceptance, etc.

Accounting Assistant.

December 2006 - January 2008

Jamnagar Transport Company, Ahmedabad, India

. Assisted in supervising company`s accounts. Processed all incoming

mail and bill forwarding to accounts payable.

. Maintained daily records and accounting transaction of the company and

management of the staff and duties on the front desk of the company.

. Assisted HR sponsored activities. Provide administrative support to

HR department. Perform general clerical duties including

photocopying, faxing, mailing, filling, and maintain office supplies.


. Member, Society of Human Resource (SHRM).

. Active member of University for Management in the Annual session,

Gujarat, India.

. Ambassador for outreach in the Education society of Gujarat in the

seminar held between May, June 2008 for bringing awareness among the

people for better upbringing of their children's health and education.


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